Financial Admin Assistant

UPS is hiring a Financial Admin Assistant. Level rates it ; you can apply on UPS.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions customer service, billing and dispute resolution among its tools and skills.
Level classes it as a junior role.
UPS has 2,100+ other open roles on Level.
Posted in the last few days.

AI in this role

Communicate with customers to resolve billing issues, investigate invoice discrepancies, and make necessary adjustments.

customer-servicebillingdispute-resolutionproblem-solving

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position communicates with customers in order to solve billing issues while providing excellent customer service. This position resolves discrepancies on shippers’ invoices, researches billing issues, makes adjustments as necessary, educates customers on billing services UPS offers, and initiates contacts (cross-functional and external) to resolve billing problems. This position performs other tasks as necessary.

Employee Type:

Seasonal (Seasonal)

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Financial Admin Assistant at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Financial Admin Assistant is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN - PUNE III GLOBAL BUSINESS SVCS - GBS (INMHH).
The job was posted on October 23, 2026.
Seniority: junior.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customer ServiceBillingDispute ResolutionProblem Solving

Questions you could be asked

Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where billing was part of your work. What did you do?
Tell me about a project where dispute resolution was part of your work. What did you do?
Tell me about a project where problem solving was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Customer Service, Billing, Dispute Resolution, and Problem Solving. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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