Fleet Operations Manager, Amazon Transportation Services
Amazon is hiring a Fleet Operations Manager, Amazon Transportation Services. Level rates it ; you can apply on Level.
AI in this role
Key job responsibilities
- Own the weekly trailer assignment across sites and drive intra-week reassignments as demand shifts; making the calls that keep the network balanced under pressure.
- Run daily yard status reviews, classify fleet availability, and orchestrate relocations to maximize how hard every trailer works.
- Lead daily performance syncs with the carrier partner operating the fleet, setting the priorities and relocations for the day.
- Be the first responder for operational incidents and resolving within a increasing service level or escalating with a structured, decision-ready proposal.
- Coordinate pre-trip and post-trip inspections and drive preventive maintenance compliance to protect fleet uptime.
- Manage repair tickets end-to-end, tracking out-of-service units and return-to-service dates to minimize downtime.
- Build the daily operational reporting and clean datasets that leadership trusts to make scaling decisions.
- Design and tighten standard operating procedures for check-in/check-out and incident handling as the fleet grows into new sites and regions.
A day in the life
Your morning starts at the yard, one glance tells you which trailers are ready, which are stuck, and where the day's risks are hiding. You act before small problems become expensive ones. When a breakdown hits, the clock starts and you own it: coordinate the repair, keep the sites moving, resolve it fast. The rest of your day, you turn messy operations into the clear signals leaders trust to decide where we grow next. Every trailer you unblock sharpens how this fleet scales; from the sites we run today to the regions we're about to open. You help forge what comes next.
About the team
Amazon Transportation Services (ATS), a high-powered, dynamic team shaping middle-mile transportation execution and developing innovative concepts to enhance the ATS Network, now building and scaling Amazon's own trailer fleet in Mexico to drive the best customer experience, reliably and cost-efficiently, every time.
Basic qualifications
- 2+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Fleet Operations Manager, Amazon Transportation Services at Amazon rates 28 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
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