UPSGBS Intermed Billing Associate
UPS is hiring a GBS Intermed Billing Associate. Level rates it ; you can apply on Level.
AI in this role
Responsible for supporting the end-to-end billing process by reviewing, preparing, and processing transactions accurately.
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Job Description:
Job Description:
This position is responsible for supporting the end-to-end billing process by reviewing, preparing, and processing billing transactions in a timely and accurate manner. He/She validates billing information received from Operations, ensures invoices are generated according to customer requirements and established procedures, processes billing adjustments when needed, and maintains billing records and systems accordingly. This position works closely with internal stakeholders to ensure the completion of billing activities within service level expectations while identifying and escalating exceptions as appropriate.
Key Accountabilities:
Process billing transactions accurately and within established timelines.
Review and validate billing requests and supporting documentation.
Complete billing adjustments, credits, debits, and rebills when required.
Monitor workload and prioritize activities to meet service level expectations.
Identify, investigate, and escalate billing discrepancies and exceptions.
Perform quality reviews to ensure billing accuracy and compliance.
Maintain accurate billing records and system updates.
Collaborate with internal stakeholders to ensure timely completion of billing requirements.
Proactively identify opportunities to improve processes and reduce billing errors.
Qualifications:
English proficiency at B1 level.
Effective written and verbal communication skills.
Proficiency in Microsoft Office applications.
Administrative Support, or related functions preferred.
Strong attention to detail and accuracy.
Excellent organizational and time management skills.
Ability to manage multiple tasks and priorities in a deadline-driven environment.
Proactive mindset with strong follow-up and ownership skills.
Ability to work independently and as part of a team.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
How we rate this
GBS Intermed Billing Associate at UPS rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where billing was part of your work. What did you do?
- Tell me about a project where administrative support was part of your work. What did you do?
- Tell me about a project where attention to detail was part of your work. What did you do?
- Tell me about a project where communication was part of your work. What did you do?
- Walk me through how you've used Microsoft Office in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Billing, Administrative Support, Attention To Detail, Communication, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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