GCS Control Tower Analyst
3M is hiring a GCS Control Tower Analyst in Taguig, Philippines. Level rates it ; you can apply on 3M.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- The posting mentions SAP, Salesforce and data analytics among its tools and skills.
- Level classes it as a mid-level role.
- 3M has 752 other open roles on Level.
- Posted within the past week.
AI in this role
Manages export shipping processes, order entry, and logistics documentation as a Control Tower Analyst.
Job Description:
The Impact You’ll Make in this Role
As a GCS Control Tower Analyst at Global Logistics, you will play a key role in ensuring the efficient and effective management of the export shipping process in the division of Global Channel Services. In this role you will be able to help external and internal customers with the export shipping process. The main objective is that the customer gets their shipments at their destination collaborating with internal departments to ensure timely and accurate shipments.
Here, you will make an impact by:
- Accurately enter required data and process orders in accordance with department procedures.
- Communicate with other departments and providers to research and resolve issues, identify and implement service solutions
- Handle and delivery of export/import documents.
- Work closely with carriers to request international documents (BL, AWB) freight charges and shipments status.
Your Skills and Expertise
To set you up for success in this role from day one, 3M is looking for candidates who meet following minimum requirements:
- Key skills: Data analytics, Flexible & Adaptable with workflow processes, and priorities
- Education: Bachelor’s degree from an accredited university related to Foreign Trade and Customs, Logistics or Business Administration. Or 1+ years equivalent experience on the fields mentioned above.
- Past Experience as: 2 years of customer service experience, order management and/or Logistics/Shipping,
- Other – Fluent English
Additional knowledge / nice-to-have skills / preferred qualifications that could help you succeed even further in this role include:
- Additional Skills: Knowledge and use of SAP and Sales Force
- Personal Attributes: Highly organized, have great attention to details, Ability to convey a positive customer service and team-oriented attitude.
Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.
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How we rate this
GCS Control Tower Analyst at 3M rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where data analytics was part of your work. What did you do?
- Tell me about a project where logistics was part of your work. What did you do?
- Tell me about a project where order management was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where shipping was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Data Analytics, Logistics, Order Management, Customer Service, and Shipping. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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