Global IT Business Analysis Expert

CEVA Logistics provides global supply chain solutions to connect people, products, and providers all around the world. Present in 170+ countries and with more than 110,000 employees spread over 1,500 sites, we are proud to be a Top 5 global 3PL.

We believe that our employees are the key to our success. We want to engage and empower our diverse, global team to co-create value with our customers through our solutions in contract logistics and air, ocean, ground, and finished vehicle transport. That is why CEVA Logistics offers a dynamic and exceptional work environment that fosters personal growth, innovation, and continuous improvement.

At CEVA Logistics, we Rise in Motion.  Your career is always on the move, growing as fast and as far as your ambition takes you. Join a global team of nearly 200 nationalities, shaping the future of global trade, moving essential goods, forging new paths, and pushing boundaries to serve an ever-changing world. The pace is fast, the challenges are real, but the rewards are greater: growth, purpose, and the chance to make a meaningful impact. This is more than a job. It’s a journey on which you rise. 

Job Purpose

The A&O Integration Business Analyst is responsible for gathering, translating, and specifying data flow requirements (EDI, API, ETL) from internal/external clients and partners, and effectively bridging the gap to delivery engineers. Operating within the Dev Factory team, this role ensures the end-to-end lifecycle management of data integrations, spanning requirements gathering, functional specification design, comprehensive testing (SIT/UAT), and full coordination of Go-Live and production monitoring phases.

Key Accountabilities

Requirements Gathering & Functional Specifications

• Lead workshops and alignment meetings with internal and external stakeholders to discover, capture, and qualify integration requirements.
• Translate complex business, transport, and logistics operational workflows into clear, granular functional specifications for interface mapping.
• Document end-to-end data flow rules, structural data objects, and integration mappings across diverse data formats (EDI, API, ETL).

Testing, Validation & QA Coordination

• Build, maintain, and execute functional test books and acceptance scripts.
• Coordinate daily System Integration Testing (SIT) and provide robust assistance during User Acceptance Testing (UAT) with key business users.
• Analyse and qualify production and staging anomalies functionally, log tickets in tracing systems, and track technical resolutions with developer teams.

Project Management & Go-Live Operations

• Manage project delivery timelines, scope, and deliverables for data integration initiatives using Agile methodologies and tools.
• Monitor and steer deployment operations, orchestrating the transition phases, Go-Live tasks, and early-stage hypercare.
• Actively report status updates, project metrics, and delivery performance milestones regularly to management.

Key Relationships & Stakeholders

Internal Relationships

External Relationships

• Technical development squads & Service Center engineers.

• Internal business units and domain experts (Finance, Logistics, Supply Chain).

• PMO and cross-functional IT Project Managers.

• Central Support teams (L1/L2/L3).

• External Clients, partners, and vendors onboarded onto integration channels.

• Technical third-party editors and specialized service providers.

Knowledge, Experience & Skills

Experience & Core Knowledge

• Significant professional experience (typically 5+ years) in Business Analysis, AMOA, or IT Project Management specialized in data integration or middleware.
• Proven experience navigating data integration models: understanding of mapping specifications, data transformation, and interface lifecycle management.
• Familiarity with tracking tools, ticketing applications (e.g., ServiceNow, Azure DevOps, Planisware Orchestra), and structured logging.

Technical Core Competencies

• Solid grasp of integration formats and concepts: API (REST, JSON, Swagger), Batch, and structured EDI messaging protocols (e.g., XML, EDIFACT).
• Knowledge of ESB, ETL, or API Gateway concepts and general platform integration rules.
• Familiarity with Agile framework routines (Scrum, User Stories drafting, backlog tracking).

Interpersonal & Soft Skills

• Strong customer orientation and ability to interact smoothly with technical developers as well as non-technical external clients.
• Rigorous organization, autonomy, and sharp analytical problem-solving skills to decode production anomalies.
• Professional fluency in English and French (written and spoken) to succeed within a matrixed international context.

As a global organization, and as part of the CMA CGM Group, diversity is critical to our business success; only when we can reflect the cultures, languages, behaviors and local knowledge of our customers, we can succeed. By employing people with different experiences and abilities, we expand our knowledge and increase our creativity and innovation. 

Please note:  Legitimate CEVA Logistics recruitment processes include communication with candidates through recognized professional networks, such as LinkedIn or via an official company email address: firstname.lastname@cevalogistics.com. We recommend that you do not respond to unsolicited business propositions and/or offers from people with whom you are unfamiliar.