DecagonGrowth Engineer, Web & Growth Products
Decagon is hiring a Growth Engineer, Web & Growth Products in San Francisco, United States. It pays $180k-$225k a year and Level rates it ; you can apply on Decagon.
Level's read on this job
- Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
- Tools and skills the posting cites include Clay, Salesforce and Python.
- Level classifies it as a senior role.
- Level lists 133 other open roles at Decagon.
AI in this role
Build and own technical growth surfaces, interactive tools, and AI-driven demo products to accelerate company pipeline and user acquisition.
About Decagon
Decagon is the leading conversational AI platform empowering every brand to deliver concierge customer experiences.
Our technology enables industry-defining enterprises like Avis Budget Group, Block’s Cash App and Square, Chime, Oura Health, and Hunter Douglas to deploy AI agents that power personalized, deeply satisfying interactions across voice, chat, email, SMS, and every other channel.
We’re building a future where customer experiences are being redefined from support tickets and hold music to faster resolutions, richer conversations, and deeper relationships. We’re proud to be backed by world-class investors who share that vision, including a16z, Accel, Bain Capital Ventures, Coatue, and Index Ventures, along with many others.
We’re an in-office company, driven by a shared commitment to excellence and velocity. Our values — Just Get It Done, Invent What Customers Want, Winner’s Mindset, and The Polymath Principle — shape how we work and grow as a team.
About the Role
We're looking for a Growth Engineer to own the technical surface areas that drive Decagon's growth – including our website and technical growth products that go beyond what a marketing team can typically ship on its own – interactive tools, AI-powered demo experiences, and other product-like growth tools. You'll own the strategy behind what gets built and in what order, treating the site as a product with a real roadmap rather than a series of one-off requests.
What you might build
Tools that automate the creation of customized assets and experiences – a personalized landing page builder, interactive voice demos, and similar – built once and distributed across channels to drive pipeline growth.
Internal tooling that automates manual work in ad platforms for our paid digital team – audience building, bid/budget adjustments, reporting rollups, etc.
Agents that pull from our own AI stack, Salesforce, and marketing tools to surface key intent signals to our Sales team.
In this role, you will
Own the website as a product: Take website strategy, prioritization, and roadmap ownership – deciding what gets built, in what order, and why, balancing growth impact against everything else competing for the site's attention. Help build the technical foundation for our website and growth surfaces to work well across international markets as we expand.
Build technical growth products beyond the website: Design and ship the kinds of tools described above – things that need engineering judgment, not just marketing execution, and that leverage Decagon's own AI stack to create novel prospect experiences that convert into quality pipeline.
Drive conversion rate optimization: Establish the testing infrastructure and cadence that lets the team run structured experiments on the site.
Grow the team around you: As the work compounds, hire and mentor the specialists who take on day-to-day ownership of website execution, SEO/AEO, and related functions. You'll shape what that team looks like and how it operates.
Partner cross-functionally: Work closely with the rest of the growth/demand gen team, product engineering, and regional sales leadership to make sure technical growth investments track where the business actually needs them.
Your background looks something like this
5+ years of experience in software engineering, with growth/marketing exposure and a track record of shipping real technical products.
Have owned a company's website or a comparable technical growth surface as a product — with accountability for strategy, prioritization, and outcomes.
Comfortable operating across the full stack of what "technical growth" means: CMS architecture, hands-on product-style builds (APIs, integrations, AI-powered tooling), etc.
Have built and shipped growth-oriented products or tools.
Strong enough technical judgment to evaluate and eventually manage specialists in SEO/AEO and website ops if you're not doing that work yourself long-term.
Thrive in ambiguity — this role starts as a mix of building things yourself and figuring out what to hire for, and the shape of your team six months from now may look different from what's written here.
Even better if you have
Experience standing up a website or product experience across multiple international markets or languages.
Experience with AI/LLM-powered tooling in a growth or marketing context
Experience with tools like Clay, Webflow, Gumloop, Dust, etc.
Compensation
$180,000 - $225,000 + Equity
Benefits
We proudly offer the following benefits for our full-time employees:
Medical, Dental, and Vision benefits for you and your family
Life Insurance and Disability Benefits
Retirement Plan (e.g., 401K, pension)
Parental Leave
Fertility and family building benefits through Carrot
Monthly stipend to support your wellness, lifestyle, and work-life balance
Daily lunches and snacks in the office to keep you at your best
Take what you need vacation policy (subject to local requirements; UK employees receive 25 days of statutory leave)
These benefits are described in more detail in Decagon’s policies, may vary by location, and can change at any time according to applicable compensation and benefits plans.
How we rate this
Growth Engineer, Web & Growth Products at Decagon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Tell me about a project where full stack engineering was part of your work. What did you do?
- Tell me about a project where growth engineering was part of your work. What did you do?
- What's a project where you used Clay hands-on?
- Walk me through how you've used Salesforce in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: AI agents, Full Stack Engineering, Growth Engineering, Clay, and Salesforce. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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