Luma AIGTM Delivery Lead, North America
Luma AI is hiring a GTM Delivery Lead, North America for a remote role open to applicants in United States. It pays $167k-$200k a year and Level rates it ; you can apply on Luma AI.
Level's read on this job
- Level rates this role Works on AI ●●●○: the daily work is on AI products, without building the model.
- This is listed as a remote role.
- The posting mentions creative workflows, cross functional leadership and operations among its tools and skills.
- Level classes it as a lead role.
- Luma AI has 29 other open roles on Level.
AI in this role
Leads operations for a forward-deployed creative team managing client engagements, workflows, and pre-sales delivery in an AI setting.
Position Overview
FDC Delivery leads Luma’ forward-deployed creative team operations across the region. This team operates at the intersection of sales and client engagement, working directly with prospective and current partners during presales conversations, paid trial engagements, and ongoing enterprise agreements to demonstrate production value and support deal progression and expansion.
The role requires deep familiarity with creative and production workflows, experience managing cross-functional delivery teams, and the ability to build consistent, scalable processes across a high-volume pre-sales and support function.
Responsibilities
Team Leadership and Operations
Leads operations for the North America forward-deployed creative team.
Define operational standards for how engagements are scoped, staffed, executed, and closed.
Build capacity planning and resource allocation frameworks to support concurrent client engagements.
Identify new tools or platforms to improve communication and streamline work.
Encourage buy-in, education and mastery for all stakeholders
Report on team performance metrics and review cadences to align with broader commercial and operational goals of the company.
Pre-Sales and Trial Engagement Delivery
Partner with the sales team to structure paid trial engagements, including scope, success criteria, timelines, and resourcing.
Ensure the North American forward-deployed team delivers credible, high-quality proof-of-concept work within client production environments.
Provide senior oversight or direct involvement on complex or high-priority engagements.
Manage handoffs between pre-sales delivery and post-sales implementation with complete documentation of workflows, stakeholders, and outcomes.
Client Engagement
Engage directly with client creative, production, and technical leadership before and during trial periods.
Translate client requirements into scoped pilot plans with defined outputs and decision criteria.
Communicate progress, risks, and results clearly to client stakeholders and internal leadership.
Process and Knowledge Management
Develop and maintain delivery artifacts: workflow maps, prompt frameworks, shot templates, QA checklists, onboarding playbooks, and rollout plans.
Codify successful engagement patterns into reusable frameworks for consistent team execution.
Provide structured feedback to Product and Research based on observations across client engagements.
About Luma: Luma's mission is to build unified general intelligence that can generate, understand, and operate in the physical world. We believe multimodality is critical for intelligence — the next step beyond language models comes from vision. Luma is an equal opportunity employer.
How we rate this
GTM Delivery Lead, North America at Luma AI rates 60 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where creative workflows was part of your work. What did you do?
- Tell me about a project where cross functional leadership was part of your work. What did you do?
- Tell me about a project where operations was part of your work. What did you do?
- Tell me about a project where pre sales was part of your work. What did you do?
- Tell me about a project where program management was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Creative Workflows, Cross Functional Leadership, Operations, Pre Sales, and Program Management. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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