Head of Professional Services, Korea, Professional Services
Amazon is hiring a Head of Professional Services, Korea, Professional Services in Seoul, South Korea. Level rates it ; you can apply on Amazon.
Level's read on this job
- On Level's scale, this role is Works on AI ●●●○: the daily work is on AI products, without building the model.
- The posting mentions AWS, Generative AI and p l management among its tools and skills.
- Level classes it as an executive role.
- Amazon has 20,000+ other open roles on Level.
AI in this role
Head of Professional Services for Korea leading cloud and Generative AI consulting practices and enterprise sales.
As the PS Area Leader, you will lead a team of ProServe Account Executives and Cloud Architects (pre-sales), with dotted-line leadership of Practice Managers and Delivery Consultants who deliver technical design, custom integration, and solutions implementation work. You will develop trusted relationships with C-level executives at Korea's leading enterprises, serve as the executive sponsor for key engagements, and act as the primary escalation point for complex enterprise relationships. You are focused on delivering outcomes through your teams — removing roadblocks, shaping strategy, and ensuring the organization has the talent, tools, and support to exceed goals.
You will demonstrate proficiency in P&L management, sales methodologies, and pipeline governance coupled with strong strategic thinking and change management abilities. The ProServe Area Sales Leader will be measured against key metrics including Revenue, Billable Bookings, pipeline growth, partner contribution, and customer satisfaction. This leader will also contribute at the WW level to design and drive the cloud-based IT consulting model of the future — including emerging technology areas such as generative AI.
The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud initiatives — from migration and modernization to generative AI adoption — through our global specialty practices, which cover a variety of solutions, technologies, and industries.
Key job responsibilities
• People Leadership — Coach, mentor, and develop a team of regional managers, architects, and consultants. Attract top talent and build a high-performance culture across Sales, Delivery, and Partner teams.
• Business Performance — Drive Korea Area revenue and pipeline through transformative engagements in GenAI, IT strategy, distributed architecture, and cloud operations. Lead ProServe sales to accelerate AWS adoption.
• Executive Engagement — Develop trusted relationships with customer CIOs, CTOs, and business executives. Provide strategic leadership, relationship management, and pre-sales support.
• Partner Ecosystem — Establish relationships with key system integrators, software vendors, and managed services providers. Deliver joint proposals to help partners succeed in complex customer engagements.
• Cross-Functional Alignment — Operate within the ProServe Geo leadership team. Collaborate with enterprise sales, technical sales, and support teams. Contribute at the WW level to advance the cloud-based consulting model.
• Escalation Management — Serve as the primary escalation path for internal teams and customers. Navigate enterprise relationships to drive outcomes.
• Delivery Excellence — Oversee high-quality delivery of customised engagements across enterprise and public sector customers.
• Area Readiness — Ensure the Korea Area is equipped to engage new and existing customers across a portfolio of transformative projects spanning cloud and AI.
A day in the life
This is a customer facing role. You will be required to travel to client locations and deliver professional services as needed.
About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
#aws-korea-proserv-ap
#AWSKOREA
Basic qualifications
- Experience working with systems integrators and consulting companies to achieve sales
- Experience with customer relationship management, especially C-suite level customer engagement
- 15+ years of experience in IT professional services and/or management consulting, including extensive senior leadership experience driving P&L ownership, revenue growth, and delivery excellence.
- Third-level management experience leading professional services teams in high-growth technology environments, with proven ability to coach, mentor, and scale sales organizations
- Experience designing and operating modern, scalable delivery models for technology consulting services in cloud and AI/ML environments
Preferred qualifications
- Experience coordinating and leading large-scale Digital or Global IT Transformation initiatives
- Experience implementing AWS services in a variety of distributed computing environments
- Technical thought leadership in one or more areas such as generative AI, cloud computing, IT security, application development, infrastructure architecture, or data analytics
- Demonstrated industry leadership in IT service management, cloud strategy, or enterprise IT transformation with strong negotiation, risk management, and vendor management capabilities
- Proven track record of implementing cloud services across a variety of enterprise environments with measurable performance outcomes
- Experience in sales coaching, mentoring, and building scalable prospecting and pipeline management practices across distributed teams
- Advanced degree in engineering and/or business
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
How we rate this
Head of Professional Services, Korea, Professional Services at Amazon rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where p l management was part of your work. What did you do?
- Tell me about a project where sales leadership was part of your work. What did you do?
- Tell me about a project where cloud computing was part of your work. What did you do?
- Tell me about a project where enterprise sales was part of your work. What did you do?
- Tell me about a project where consulting was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: P L Management, Sales Leadership, Cloud Computing, Enterprise Sales, and Consulting. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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