HR Admin with German

Who we are

Worldline helps businesses of all shapes and sizes to accelerate their growth journey - quickly, simply, and securely. We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. Our technology powers the growth of millions of businesses across 5 continents. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution.

The opportunity

The HR Admin – HR Shared Services plays a critical role in delivering standardized, high-quality HR administrative services across EMEA while supporting the transition and stabilization of HR processes into the Shared Services Center.

This role acts as a key interface between local HR teams, HR Business Partners, and the HR SSC, ensuring service excellence, process consistency, compliance, and continuous improvement.

Day-to-day responsibilities

• Deliver end-to-end HR administrative services through HR systems and ticketing tools in line with defined SLAs, KPIs, and quality standards.
• Process HR transactions accurately and timely, ensuring compliance with internal policies and local labor legislation.
• Manage pre-onboarding activities including pre-employment checks, system updates, contract documentation, and employee communications.
• Maintain and update employee data and personnel files, ensuring data accuracy, integrity, and confidentiality.Manage probationary period processes and related documentation in collaboration with managers and local HR teams.
• Provide first-line HR administrative support to employees and managers, ensuring a strong customer-service experience.
• Support the transition of HR processes from local entities into the HR Shared Services Center, including knowledge transfer, documentation, testing, and stabilization.
• Act as a key point of contact for local HR teams during transition phases.
• Contribute to the harmonization and standardization of HR processes across countries and regions.
• Identify risks, gaps, and improvement opportunities during and after transitions.
• Deliver training and ongoing support to SSC team members on HR processes, tools, and ways of working.
• Create, update, and maintain process documentation, work instructions, and knowledge base content.
• Prepare and contribute to periodic HR operational reports and dashboards (volume, SLA, quality, backlog).
• Support service performance reviews and continuous improvement initiatives.
• Participate in audits and compliance checks related to HR administrative services.
• Actively contribute to continuous improvement initiatives using SSC best practices (e.g. Lean, standard work, automation).
• Support the implementation of global and local HR initiatives within the SSC framework.
• Collaborate with HRIS, Payroll, and other enabling functions to improve end-to-end HR service delivery.

Who are we looking for

• We are looking for a service-oriented HR professional with a strong SSC mindset, able to balance operational delivery with transformation and stakeholder management.
• Senior experience in HR, with strong exposure to HR administration and Shared Services environments.
• End-to-end understanding of HR operational processes.
• Full professional fluency in English and German or any additional languages are a strong asset.
• Experience working with HRIS platforms and ticketing systems.
• Advanced user of Microsoft Excel, with solid skills in Word and PowerPoint.
• Strong analytical skills, attention to detail, and focus on service quality.
• Customer-oriented mindset with strong communication skills.
• Ability to manage priorities in a high-volume, SLA-driven environment.
• Strong organizational and coordination skills.
• Continuous improvement mindset and openness to change.
• Team player with the ability to support, train, and influence others.

Perks & Benefits

At Worldline you’ll get the chance to be at the heart of the global payments technology industry and shape how the world pays and gets paid. On top of that, you will also:

• Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
• Hybrid Working Policy
• Gift vouchers on the occasions of Christmas/Easter Holidays
• Private medical services
• 21 vacation days/year
• Referral bonuses for new hires recommended by you
• WFH & Flexible Working Hours
• Full access to the “Learning” platform

Shape the evolution

We are on an exciting journey towards the next frontiers of payments technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. Here you'll work with ambitious colleagues from around the world, take on unique challenges as a team, and make a real impact on the society. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. Join our global team of 18,000 innovators and shape a tomorrow that is yours to own. 

Learn more about life at Worldline at jobs.worldline.com

We are proud to be an Equal Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.