HR Business Partner, Central Mgmt, PXT Excellence, ROW PXT Japan

Amazon is hiring an HR Business Partner, Central Mgmt, PXT Excellence, ROW PXT Japan in Tokyo, Japan. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this HR role is Uses AI ●●○○: an ordinary role that requires AI tools.
Tools and skills the posting cites include AI Tools, GenAI and hr operations.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

HR project manager leading operational reforms, automation, and technology adoption within the HR excellence team.

AI ToolsGenAI

hr-operationsproject-managementautomationprocess-optimizationchange-managementdata-analysis

Amazon Japan Operations' HR division (PXTX: People Experience and Technology Excellence) is seeking a Project Manager for its Central Management Team (CMT) to lead the fundamental reforms that make HR operations scalable.

This is not a routine-operations role. You will independently build and drive a new HR model that balances standardization and innovation: leading technology adoption in collaboration with the Global team, stabilizing operations, and building the foundations required to respond to an increasingly complex business and diversifying employment types (such as Ready employees and Wave). You will thrive in uncertain, changing environments and demonstrate leadership by autonomously engaging stakeholders.

At Amazon, you'll work alongside the latest AI and GenAI tools, with resources to develop AI fluency at your own pace and continuous learning built into the culture.

Key job responsibilities
- Lead technology and tool adoption in collaboration with the Global team, and drive rollout and governance across the PXT organization
- Stabilize operations and build the data and process foundations required to respond to a complex business and diversifying employment types (Ready, Wave, etc.)
- Own fundamental, not incremental, reform: redesign how work is done through automation, standardization, and self-service, moving the team from routine execution toward project-led improvement
- Identify improvement opportunities from data ahead of problems arising, verify feasibility, and drive them to implementation as projects
- Personally lead complex HR Generalist work (labor management, organizational development, talent management) and serve as a role model
- Build and strengthen partnerships with site managers and multiple HR teams across business units; negotiate resource allocation and build consensus on priorities
- Support the growth and development of team members

A day in the life
You partner with HRBPs, Operations managers, and the Global PXT/Tech team to move CMT from routine execution to project-led improvement. A typical day blends driving a technology or automation project forward, checking feasibility of a new improvement opportunity surfaced from data, aligning stakeholders across multiple sites, and coaching a team member. You balance stabilizing today's operations with building the foundations that let PXTX scale as the business and employment types grow more complex.

About the team
PXTX (People Experience and Technology Excellence) was established in June 2024 to deliver best-in-class HR partnership through standardized operations and innovative solutions. Differentiating from the traditional model of HR embedded within individual departments, PXTX drives HR Generalist functions across multiple business units. The Central Management Team (CMT) is its engine for scale, sharpening operations and leading the "offense" agenda: technology enablement, fundamental process reform, and the foundations that let the organization grow.

Basic qualifications

- 5+ years of HR work within an international, fast-paced, and customer-driven environment experience
- Knowledge of local labor law
- Bachelor's degree or equivalent
- Experience managing small to medium scale projects
- Experience developing operational processes and data insights

Preferred qualifications

- Master's degree in Human Resources Management
- Experience managing and leading employees
- Experience supporting hourly employee client group
- Experience working cross-functionally with tech and non-tech teams, including operations
- Experience leading and transforming highly effective organizations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

HR Business Partner, Central Mgmt, PXT Excellence, ROW PXT Japan at Amazon rates 40 out of 100 for how much of the daily work is AI. That makes it Uses AI (AI Level 2 of 4). The level is about AI in the job, not seniority.

Classification

Uses AI. An ordinary role that requires AI tools.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

HR Business Partner, Central Mgmt, PXT Excellence, ROW PXT Japan is an open job at Amazon.
Level rates this role AI Level 2 of 4: Uses AI.
The role is based in JP, 13, Tokyo.
The job was posted on September 21, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Hr OperationsProject ManagementAutomationProcess OptimizationChange ManagementData AnalysisAI ToolsGenAI

Also common in HR jobs at this level

AI agents LLM Machine learning SQL Python

Pay

Typical HR job: $122k

This posting doesn't list pay. Use the typical HR figure when pay comes up. See HR jobs

Questions you could be asked

Tell me about a project where hr operations was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Hr Operations, Project Management, Automation, Process Optimization, and Change Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Put the AI tool in a bullet point about what you did, not just in a skills list. This role treats it as a required part of the job.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker