HR Consultant - Mandarin (12-month Contract), Disability and Leave Services

Amazon is hiring an HR Consultant - Mandarin (12-month Contract), Disability and Leave Services in Beijing, China. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this HR role is Little AI ●○○○: aI is not part of the work.
The posting mentions Microsoft Office, Hris and Applicant Tracking Systems among its tools and skills.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Provide employee accommodations case management and HR support services in compliance with disability laws and internal standards.

Microsoft OfficeHrisApplicant Tracking Systems

case-managementhuman-resourcescommunicationcustomer-service

The Accommodation Consultant (AC) will work directly with employees and senior leadership in providing accommodations. The AC will be the primary contact for the employee as they proceed through the accommodation process. This role will have exceptional communication and organizational skills, superior attention to detail, ability to prioritize in a fast-paced environment, strong analytical and critical thinking skills, along with the customer service focus that employees expect from Amazon.

Key job responsibilities
- Perform accommodation reviews to ensure compliance and to support employee requests for accommodation in safe and productive assignments
- Serve as a subject matter expert on the accommodations process as well as state and federal disability laws.
- Coordinate the accommodation process and provide end-to-end case management
- Collaborate with Stakeholders to determine and finalize accommodation approval/denials
- Collaborate with leave of absence case managers
- Communicate the accommodation decision, disseminate the Job Accommodation Record (JAR) to the employee, and partner with appropriate stakeholder(s) for implementation
- Educate employees and HR on complicated aspects of the return to work, accommodation, and complex case processes
- Direct employees to the appropriate resource for answers
- Maintain a case load of up to 120 cases.
- Ability to discern when to escalate complex issues to the Sr. Accommodation Consultant
- Maintain system records to ensure accurate and timely information/documentation
- Provide training for employees, managers, HR and others in DLS
- Adhere to internal SLAs and quality standards
- Consult, coordinate and partner with our third party administrators, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate
- Participate in other activities and projects within the DLS program
- Maintain regular, reliable and timely attendance
- Perform other duties as assigned
- Ability to travel as appropriate (up to 25% of the time)

Basic qualifications

- Bachelor's degree in business, HR, or a related field, or High school or equivalent and 1+ years of case management experience
- 1+ years of human resources experience
- 1+ years of Microsoft Office products and applications experience

Preferred qualifications

- 2+ years of human resources functions experience
- Knowledge of HRIS or Applicant Tracking Systems are preferred
- Experience with Payroll Systems, HRIS

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

HR Consultant - Mandarin (12-month Contract), Disability and Leave Services at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

HR Consultant - Mandarin (12-month Contract), Disability and Leave Services is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 13, Beijing.
The job was posted on May 21, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Case ManagementHuman ResourcesCommunicationCustomer ServiceMicrosoft OfficeHrisApplicant Tracking Systems

Also common in HR jobs at this level

AI agents Computer vision AWS SQL Generative AI Machine learning

Pay

Typical HR job: $122k

This posting doesn't list pay. Use the typical HR figure when pay comes up. See HR jobs

Questions you could be asked

Tell me about a project where case management was part of your work. What did you do?
Tell me about a project where human resources was part of your work. What did you do?
Tell me about a project where communication was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?
Walk me through how you've used Microsoft Office in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Case Management, Human Resources, Communication, Customer Service, and Microsoft Office. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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