Human Resources Manager, PXT, PXT - People eXperience and Technology

Amazon is hiring a Human Resources Manager, PXT, PXT - People eXperience and Technology. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this HR role: aI is not part of the work.
Tools and skills the posting cites include hr management, employee relations and performance management.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Lead site HR operations, employee experience, and talent planning strategies.

hr-managementemployee-relationsperformance-managementleadershipdata-driven-decisions

The HR Manager leads and is responsible for operational excellence and organizational health through strategic PXT (People eXperience and Technology) leadership and effective people management. They strengthen culture and deliver business results by translating organizational priorities into actionable plans through their site’s PXT function. HR Managers execute business goals through hands-on leadership and data-driven decision making, while partnering with site leaders to improve leadership effectiveness and employee experience.

Success Measures: Deliver sustainable improvements in both operational employees and leadership attrition, attendance, and engagement at the site level. Use data, floor presence, and feedback to coach leaders, drive accountability, and strengthen team and organizational culture.

Key job responsibilities
The HR Manager is responsible for the overall employee experience and culture at their assigned site(s). Key responsibilities include:

- Employee Experience & Culture: Manage feedback mechanisms, recognition programs, and environment standards. Foster communication, engagement, inclusion, and safety.
- Strategic PXT Leadership: Navigate workplace challenges, lead investigations, manage corrective actions, and handle escalations. Partner with site leadership to balance operational needs with Amazon's values.
- Ops Talent Planning & Org Health: Execute talent and performance routines, support succession planning, and coach on bar-raising talent practices.
- PXT Leadership & Org Health: Lead the PXT team, oversee hiring, promotions, and headcount planning. Develop talent and ensure high performance.
- PXT Operational Excellence: Ensure rigorous execution of core PXT processes, maintaining standards, compliance, and escalation protocols.
- The HR Manager must demonstrate strong leadership skills, strategic thinking, and the ability to influence decision-making through data and insights. They should be adept at managing complex situations, fostering a positive workplace culture, and driving continuous improvement in HR practices. The role requires a balance of operational excellence, people management, and strategic partnership with site leadership to support long-term business success.

A day in the life
A typical day on our team involves managing multiple priorities simultaneously - oriented on results, with excellent organizational and interpersonal skills. You will balance technical, high-judgment HR work with actively engaging our teams on the production floor, coaching our leaders and creating Earth’s best place to work. You will coach and support leaders through stakeholder management, talent management, organizational health, organizational strategy, and team development strategies. You will own and create sustainable HR strategies, setting the vision, direction and establishing routines for the HR team through coaching and development, monitoring service levels, and holding teams accountable to meet and exceed key people, operational, financial, and team goals.

About the team
You will manage a team that partner with the operational leaders to ensure positive organizational health.

Basic qualifications

- Bachelor's degree or above
- Experience supporting hourly employee client groups (warehouse/distribution, manufacturing, or call center environments)
- Speak, write, and read fluently in English
- Experience leading, coaching, and mentoring direct reports and managing large HR teams with talented HR professionals
- Human Resources leadership experience

Preferred qualifications

- Master's degree or above in Human Resources Management, Business Administration or a related field
- Experience prior success in driving execution of large-scale project plans with multiple teams in support of business goals
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience at Amazon
- Experience delivering results by partnering with and influencing others
- Experience using analytical thinking and problem-solving skills to identify root causes of technical problems
- Experience managing conflict, escalations, negotiating compromise, influencing others and problem solving with engineering teams

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

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How we rate this

Human Resources Manager, PXT, PXT - People eXperience and Technology at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Human Resources Manager, PXT, PXT - People eXperience and Technology is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in BR, SP, Cajamar.
The job was posted on September 23, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Hr ManagementEmployee RelationsPerformance ManagementLeadershipData Driven Decisions

Also common in HR jobs at this level

Computer vision AWS AI agents Generative AI Machine learning SQL

Pay

Typical HR job: $120k

This posting doesn't list pay. Use the typical HR figure when pay comes up. See HR jobs

Questions you could be asked

Tell me about a project where hr management was part of your work. What did you do?
Tell me about a project where employee relations was part of your work. What did you do?
Tell me about a project where performance management was part of your work. What did you do?
Tell me about a project where leadership was part of your work. What did you do?
Tell me about a project where data driven decisions was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Hr Management, Employee Relations, Performance Management, Leadership, and Data Driven Decisions. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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