ICQA Research Analyst, ICQA

AI in this role

Support warehousing and logistics operations using data analysis and Microsoft Office tools.

microsoft-officeexcel

warehousinglogisticscustomer-service

At Amazon, we strive to be Earth’s most customer - centric company where people can find and discover anything they want to buy online. We hire the world’s brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity

Basic qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

ICQA Research Analyst, ICQA at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

WarehousingLogisticsCustomer ServiceMicrosoft OfficeExcel

Questions you could be asked

Tell me about a project where warehousing was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?
What's a project where you used Microsoft Office hands-on?
Walk me through how you've used Excel in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Warehousing, Logistics, Customer Service, Microsoft Office, and Excel. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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