IN_Director_Salesforce Delivery (Manufacturing & Automotive Industry) _Enterprise Apps-SFDC_Advisory_Gurgaon

PwC is hiring an IN_Director_Salesforce Delivery (Manufacturing & Automotive Industry) _Enterprise Apps-SFDC_Advisory_Gurgaon. Level rates it ; you can apply on PwC.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
PwC mentions visa sponsorship in this posting.
Tools and skills the posting cites include Salesforce, salesforce management and business application consulting.
Level classifies it as an executive role.
Level lists 3,700+ other open roles at PwC.

AI in this role

PwC is seeking a Salesforce Practice Director to drive manufacturing and automotive industry client delivery and advisory services.

Salesforce

salesforce-managementbusiness-application-consultingclient-relationship-management

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Salesforce

Management Level

Director

Job Description & Summary

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives.

As a Salesforce consulting generalist at PwC, you will possess a broad range of consulting skills and experience across various Salesforce applications. You will provide consulting services to clients, analysing their needs, implementing software solutions, and offering training and support for effective utilisation of Salesforce applications. Your versatile knowledge will allow you to assist clients in optimising operational efficiency and achieving their strategic objectives.

*Why PWCAt PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us.At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. "

Job Description& Summary

We are seeking a dynamic and aggressive Director to join our PwC Salesforce Practice, focused on the Manufacturing and Automotive industry. This role involves deep engagement with our esteemed clients, developing and sustaining strong business relationships with client leadership, identifying and capitalizing on opportunities within accounts, and delivering customized Salesforce and Operations solutions aligned with industry-specific challenges. The Director will support the ED/Partner in driving consulting and delivery proposals while leading delivery teams to ensure value realization for the clients. A strong Salesforce CRM background with a proven track record in revenue growth through account mining and new logo acquisition is essential.

As the face of Account Engagement in Mumbai and Gurgaon, the Director will play a pivotal role in nurturing and expanding PwC’s Salesforce practice footprint within the Manufacturing and Automotive sectors.

Responsibilities

Develop and maintain strong business relationships with clients in the Manufacturing and Automotive sectors across Mumbai and Gurgaon, including expansion of new clients in these domains.

Consistently engage with client leadership teams to identify growth opportunities and create a larger share of mind for Salesforce and Operations solutions tailored to Manufacturing and Automotive industry needs.

Manage and exceed client expectations by building and sustaining long-term, trust-based relationships.

Proactively create new market opportunities, promote the PwC brand, and maintain awareness of competitive dynamics specifically within the Manufacturing and Automotive verticals.

Oversee end-to-end project delivery and financials, including scope, timelines, quality, and profitability for Salesforce implementations and related consulting engagements.

Contribute to thought leadership by innovating and developing industry-centric Operations consulting offerings, participating in relevant industry seminars and forums focused on Manufacturing and Automotive sectors.

Drive digital transformation initiatives leveraging Cloud, Analytics, IoT, and Automation aligned to Manufacturing and Automotive business models.

Expertise & Skills

Extensive leadership experience managing large and complex Salesforce delivery programs and IT transformations within Manufacturing and Automotive sectors.

Strong understanding of Salesforce CRM technology stack and its applications specific to Manufacturing and Automotive business processes.

Proven ability to manage P&L, contract compliance, delivery, and client satisfaction (CSAT) for large-scale accounts across multiple geographies.

Experience in leading multi-location, global transitions, application management services (AMS), and in-flight programs tailored for Manufacturing and Automotive clients.

Deep domain knowledge of Manufacturing and Automotive industry business processes (e.g., supply chain, dealer management, production planning, quality management) integrated with CRM solutions.

Track record of implementing digital transformation solutions that deliver measurable business outcomes within the Manufacturing and Automotive context.

Hands-on involvement in strategy definition, roadmap creation, and complex product development cycle management in Manufacturing and Automotive industries.

Expertise in managing business-critical 24x7 service delivery models using global delivery frameworks and tools.

Commitment to delivery excellence through metrics, security compliance, and audit readiness in regulated Manufacturing and Automotive environments.

Strong people management capabilities with experience leading and mentoring large, diverse teams.

Leadership Skills

Exceptional leadership and people management skills to inspire and guide managers and delivery teams.

Deep understanding of Manufacturing and Automotive industry standards, regulations, and business operations.

Superior communication skills, both written and oral, tailored to leadership and client interactions in manufacturing contexts.

Strategic planning and organizational capabilities to meet challenging goals and customer expectations.

Innovative mindset to develop and implement new solutions addressing industry-specific challenges.

Analytical skills to interpret complex data and derive actionable insights for Manufacturing and Automotive clients.

Mandatory Skill Sets

Salesforce Delivery Director with extensive experience in CRM strategy and implementation.

Demonstrated expertise in Manufacturing and Automotive industry solutions.

Preferred Skill Sets

Prior Director-level experience managing large Salesforce practice areas or delivery teams in Manufacturing and Automotive sectors.

Years of Experience Required:

16 to 20

Education Qualification:

Bachelor of Engineering (BE) / Bachelor of Technology (BTech)

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required: Bachelor of Engineering

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Cloud Delivery, Salesforce Einstein Studio

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Application Software, Business Model Development, Business Process Modeling, Business Systems, Coaching and Feedback, Communication, Creativity, Developing Training Materials, Embracing Change, Emerging Technologies, Emotional Regulation, Empathy, Enterprise Integration, Enterprise Software, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Influence, Innovation, Innovative Design {+ 30 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

November 22, 2026

How we rate this

IN_Director_Salesforce Delivery (Manufacturing & Automotive Industry) _Enterprise Apps-SFDC_Advisory_Gurgaon at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

IN_Director_Salesforce Delivery (Manufacturing & Automotive Industry) _Enterprise Apps-SFDC_Advisory_Gurgaon is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Gurugram 10 C.
The job was posted on September 13, 2026.
Seniority: executive.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Salesforce ManagementBusiness Application ConsultingClient Relationship ManagementSalesforce

Questions you could be asked

Tell me about a project where salesforce management was part of your work. What did you do?
Tell me about a project where business application consulting was part of your work. What did you do?
Tell me about a project where client relationship management was part of your work. What did you do?
What's a project where you used Salesforce hands-on?

Adapt your resume

List these exact terms on your resume: Salesforce Management, Business Application Consulting, Client Relationship Management, and Salesforce. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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