Infrastructure Engineer AVP

Purpose of the role

To build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.

Accountabilities

• Build Engineering: Development, delivery, and maintenance of high-quality infrastructure solutions to fulfil business requirements ensuring measurable reliability, performance, availability, and ease of use. Including the identification of the appropriate technologies and solutions to meet business, optimisation, and resourcing requirements.
• Incident Management: Monitoring of IT infrastructure and system performance to measure, identify, address, and resolve any potential issues, vulnerabilities, or outages. Use of data to drive down mean time to resolution.
• Automation: Development and implementation of automated tasks and processes to improve efficiency and reduce manual intervention, utilising software scripting/coding disciplines.
• Security: Implementation of a secure configuration and measures to protect infrastructure against cyber-attacks, vulnerabilities, and other security threats, including protection of hardware, software, and data from unauthorised access.
• Teamwork: Cross-functional collaboration with product managers, architects, and other engineers to define IT Infrastructure requirements, devise solutions, and ensure seamless integration and alignment with business objectives via a data driven approach.
• Learning: Stay informed of industry technology trends and innovations, and actively contribute to the organization's technology communities to foster a culture of technical excellence and growth.

Assistant Vice President Expectations

• To advise and influence decision making, contribute to policy development and take responsibility for operational effectiveness. Collaborate closely with other functions/ business divisions.
• Lead a team performing complex tasks, using well developed professional knowledge and skills to deliver on work that impacts the whole business function. Set objectives and coach employees in pursuit of those objectives, appraisal of performance relative to objectives and determination of reward outcomes
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they will lead collaborative assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will identify new directions for assignments and/ or projects, identifying a combination of cross functional methodologies or practices to meet required outcomes.
• Consult on complex issues; providing advice to People Leaders to support the resolution of escalated issues.
• Identify ways to mitigate risk and developing new policies/procedures in support of the control and governance agenda.
• Take ownership for managing risk and strengthening controls in relation to the work done.
• Perform work that is closely related to that of other areas, which requires understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategy.
• Engage in complex analysis of data from multiple sources of information, internal and external sources such as procedures and practises (in other areas, teams, companies, etc).to solve problems creatively and effectively.
• Communicate complex information. 'Complex' information could include sensitive information or information that is difficult to communicate because of its content or its audience.
• Influence or convince stakeholders to achieve outcomes.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Role Overview

We are looking for an experienced AVP Infrastructure Engineer who can build and maintain infrastructure platforms and products that support applications and data systems, using hardware, software, networks, and cloud computing platforms as required with the aim of ensuring that the infrastructure is reliable, scalable, and secure. Ensure the reliability, availability, and scalability of the systems, platforms, and technology through the application of software engineering techniques, automation, and best practices in incident response.

You will provide L2/L3 support for infrastructure and application stack while driving automation, reliability (SRE), and release excellence across environments.

Key Responsibilities

• Lead the design, build and support of secure, scalable and high-performing applications.
• Hands-on in infrastructure engineering activities, including IAC, automation, design governance and troubleshooting.
• Define and implement standards, patterns and development best practices.
• Drive adoption of modern CI/CD pipelines, automated testing, security controls and release automation.
• Collaborate closely with Product Owner, Solution Architect, Security, Platform and QA teams to deliver integrated digital solutions.
• Ensure compliance with enterprise security, risk, governance and regulatory requirements.
• Provide technical leadership across various technologies like Terraform, Ansible, Jenkins, Shell script, Datadog, python, API, docker, containers, ECR, EKS and GitLab.
• Mentor and coach team on career development through feedback, technical assistance performance management and development planning.
• Foster a culture of collaboration, accountability, continuous improvement, and engineering excellence.
• Support recruitment, onboarding, and team growth initiatives.
• Champion DevSecOps practices, observability, reliability engineering and operational excellence across the mobile landscape.
• Promote knowledge sharing through code reviews, technical discussions, pairing sessions, and documentation.
• Balance technical excellence with delivery commitments and business outcomes.

Software Engineering

• Experience working within large-scale, complex, or long-lived mobile codebases.
• Strong understanding of software architecture, maintainability, and modern engineering practices.
• Strong advocate of clean, testable, and maintainable code.
• Experience balancing technical quality, operational stability, performance, and delivery objectives.

Leadership & Collaboration

• Comfortable providing technical guidance, code reviews, and architectural direction.
• Strong communication, stakeholder management, and influencing skills.

· Experience driving a culture of engineering excellence and continuous improvement.

• Excellent verbal and written communication skills.
• Strong stakeholder management and influencing capabilities.
• Strong analytical and critical thinking skills.
• Collaborative and inclusive leadership style.
• Customer-focused mindset with strong attention to quality.

Key Technical Skills and Experience

• Programming language python or Java
• Technical Skills Terraform, Ansible, Jenkins, Shell script, Datadog, docker, containers, GitLab, Snyk, Qualys, Jira, Confluence, Datadog, JUnit, Maven, Gradle, and NPM
• AWS cloud computing EC2, ECR, EKS, S3, Cloud Formation, networks
• Database design and SQL
• Operating System knowledge – Windows, Linux and awareness on AIX
• System design and architecture.
• Experience with OAuth 2.0, OpenID Connect, token exchange, policy systems, delegated administration, or identity data modelling
• Ability to use AI engineering tools to accelerate research, code understanding, prototyping, implementation, and documentation while applying sound engineering judgment
• Experience building production services, distributed systems, or shared platform capabilities
• Experience designing and implementing APIs, RESTful services, integration contracts, and data or domain models
• Experience turning requirements and ambiguous problems into designs, prototypes, and production-ready solutions
• Experience with authentication, authorization, and identity management
• Ability to communicate technical decisions clearly, collaborate across teams and time zones, and support other engineers through feedback and knowledge sharing
• Familiarity with MCP, agent skills, and other agent integration concepts
• Experience contributing to technical designs and proof of concept work
• Manage incidents, problems, and changes using ITIL-aligned processes and SLAs (e.g., ServiceNow/Jira).
• Plan and execute OS patching cycles; maintain compliance with security and audit requirements.
• Maintain comprehensive runbooks, knowledge base articles, and support documentation.
• Very good understanding and solid hands-on on cloud computing system preferably AWS.
• Strong understanding on containers and hands-on experience in EKS/Docker also ability to write and deploy Helm chart.
• Build, maintain, and optimize CI/CD pipelines (GitLab CI/CD, Jenkins, Nexus) to improve release velocity and quality.
• Hands-on experience in Blue-Green deployments and good understanding of various other deployment strategy.