Innovation lab Lead, Fulfillment Centre Operations

Amazon is hiring an Innovation lab Lead, Fulfillment Centre Operations in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include operations, automation and safety management.
Level classifies it as a lead role.
Level lists 21,000+ other open roles at Amazon.
The role was posted within the past two weeks.

AI in this role

Lead hands-on trials of automation solutions, robots, and equipment in Amazon's fulfillment center innovation lab.

operationsautomationsafety-managementdata-collection

At Amazon, we strive to be Earth's most customer-centric company where people can find and discover anything they want to buy online. We hire the world's brightest minds, offering them an environment in which they can relentlessly improve the experience for customers. Innovation and creativity are built into the DNA of the company and are encouraged at all levels of employment. Every day we solve complex technical and business problems with ingenuity and simplicity. We're making history and the good news is we've only just begun.

Summary: Amazon is a highly data-driven company that is passionate about its customers. As our operations network grows across Fulfilment Centres, Sort Centres, IXDs, Return Centres, Last Mile Stations, Quick Commerce hubs and Micro Fulfilment Centres, automation is key to delivering orders on time, with quality, safely and at lower cost. The Innovation Lab at BLR8 is where new automation solutions, such as Autonomous Mobile Robots (AMRs), automated packing equipment and internally developed tools, are piloted, tested and proven on a live floor before they scale across the network.

The Team Lead is a hands-on role at the centre of every pilot. They run the trials themselves, keep the pilot area safe, collect the data that proves or disproves each solution, and turn what works into standard work that other sites can adopt. This role suits someone with strong operations floor experience who is curious about technology, works well without direct supervision, and can get engineering, vendor and site teams moving toward the same outcome without having authority over them.

A day in the life
**Job Deliverables:**
- Pilot execution:
- Run pilots on the floor to the agreed test plan, including operating and testing the equipment yourself
- Set up pilot stations, material flow and test scenarios before each trial window
- Flag deviations from the test plan, and equipment or process failures, the same day they happen
- Safety in automation zones:
- Enforce the safety controls for the pilot area
- Carry out pre-trial safety checks and risk assessments for every new setup or process change
- Report and investigate near-misses and incidents in the pilot area
- Data and reporting:
- Collect physical pilot data (time studies, cycle times, downtime and fault logs, exception counts) according to the Business Analyst's data plan
- Check data accuracy at the end of each trial day and publish the daily pilot report
- Keep a live issue log (equipment faults, process gaps, user feedback) and follow up with Engineering, Controls and vendors until each item is closed
- Standard work and scale readiness:
- Draft and update SOPs and Standard Job Instructions (SJIs) for each pilot as the process changes
- Build training material and train site associates and teams on new equipment when a pilot moves to a live site
- Capture floor learnings for the deployment package that goes with a solution when it scales to other sites
- Conduct 4M and 5S audits on pilot workstations every day and keep the lab audit-ready for leadership and vendor visits
- Coordinate vendor and engineering teams on the floor during installation, trials and troubleshooting windows
- Work with site operations teams to schedule trials at their sites without disrupting their production
- Deep-dive on pilot metrics and propose clear actions and process improvements
- Stand in for the Ops Lead when needed

Basic qualifications

- Bachelor's degree
- Speak, write, and read fluently in English
- Experience with Microsoft Office products and applications
- Experience with Excel

Preferred qualifications

- 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Innovation lab Lead, Fulfillment Centre Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Innovation lab Lead, Fulfillment Centre Operations is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bangalore.
The job was posted on October 16, 2026.
Seniority: lead.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

OperationsAutomationSafety ManagementData Collection

Questions you could be asked

Tell me about a project where operations was part of your work. What did you do?
Tell me about a project where automation was part of your work. What did you do?
Tell me about a project where safety management was part of your work. What did you do?
Tell me about a project where data collection was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Operations, Automation, Safety Management, and Data Collection. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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