Inside Sales Account Associate

UPS is hiring an Inside Sales Account Associate. Level rates it ; you can apply on UPS.

Level's read on this job

On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include sales, customer service and data analysis.
Level classifies it as a mid-level role.
Level lists 2,100+ other open roles at UPS.
The role was posted within the past two weeks.

AI in this role

Conducts sales calls, analyzes shipping trends, and resolves customer issues for UPS.

salescustomer-servicedata-analysis

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

This position conducts sales calls and routine check-ups to existing and potential customers to maintain and grow revenue. This position researches and analyzes historic shipping trends to ensure the customer is asked focused questions. This position responds to customer issues (e.g., billing, shipping, etc.) to clarify, resolve, and address concerns. This position performs other duties as requested.

Employee Type:

Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

How we rate this

Inside Sales Account Associate at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Inside Sales Account Associate is an open job at UPS.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in AU - BOTANY (AUPBO).
The job was posted on October 19, 2026.
Seniority: mid.
Applications are handled by UPS. Apply on UPS

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

SalesCustomer ServiceData Analysis

Also common in sales jobs at this level

AI agents AWS Generative AI Azure Machine learning Google Cloud

Pay

Typical sales job: $140k

This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs

Questions you could be asked

Tell me about a project where sales was part of your work. What did you do?
Tell me about a project where customer service was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Sales, Customer Service, and Data Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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