Institutional Investment Operations Specialist

About This Role

Wells Fargo is seeking an Institutional Investment Operations Specialist.

In This Role, You Will

The team member will be part of the Markets Client Delivery Onboarding team, responsible for supporting client onboarding across Markets businesses, including FX, Rates, Equities, Fixed Income, Futures, Commodities, Commercial Real Estate, and Prime Services.

The role involves coordinating end-to-end onboarding activities, including client data collection, validation, system setup, and stakeholder engagement. As a central point of contact, the team member will work closely with Front Office/Sales, Operations, KYC, Credit, and Documentation teams to facilitate timely client onboarding, provide status updates, and ensure compliance with internal policies and regulatory requirements.

The team member will also contribute to process improvement and transformation initiatives aimed at enhancing client experience, strengthening controls, and improving operational efficiency.

• Participate in lifecycle support activities for institutional trade initiatives and identify opportunities for process improvements.
• Assist leadership in bringing individuals and teams together to resolve complex issues.
• Support client account onboarding, cash payment input and monitoring, customer service, project support, funding operations, custodial operations, securities settlement services, structured loan operations, and general ledger reconciliation.
• Support the resolution of confirmation and ISDA-related issues.
• Provide subject matter expertise on projects and internal and industry-related initiatives.
• Review and analyze operational activities requiring research, evaluation, and independent judgment.
• Present recommendations for resolving complex situations and exercise independent judgment while developing expertise across functions and projects.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve business objectives.

Required Qualifications

• 2+ years of Institutional Investment Operations experience, or equivalent demonstrated through one or a combination of work experience, training, military experience, or education.

Desired Qualifications

• Experience in Client Onboarding, Client Lifecycle Management, and Corporate & Investment Banking.
• Strong knowledge of Markets products and trade lifecycle processes, including Securities, Fixed Income, Equities, FX, Futures, Derivatives, and related post-trade activities.
• Comprehensive understanding of onboarding and regulatory requirements, including KYC, CDD, EDD, AML, Tax Documentation, ISDA, SSI setup, and regulatory due diligence.
• Working knowledge of regulatory frameworks such as FINRA, Dodd-Frank, Qualified Financial Contracts (QFC), and other applicable banking regulations.
• Ability to interpret and analyze legal agreements, regulatory requirements, client documentation, and complex operational processes.
• Demonstrated experience partnering with cross-functional stakeholders and managing deliverables across multiple teams and business functions.
• Strong analytical, problem-solving, and decision-making skills, with the ability to identify risks, evaluate controls, and recommend practical solutions.
• Proficiency in Microsoft Excel, PowerPoint, and Word, with experience using reporting and visualization tools such as Tableau and industry platforms including Markit and DTCC/ALERT.
• Excellent communication and stakeholder management skills, with the ability to influence outcomes and build effective working relationships.
• Bachelor’s or Master’s degree in Finance, Business Administration, Accounting, Economics, or a related field preferred.

Job Expectations

• Serve as the primary case manager for end-to-end client onboarding activities, ensuring timely and accurate delivery throughout the onboarding lifecycle.
• Partner with internal and external stakeholders to facilitate a seamless onboarding experience while meeting client, business, and regulatory requirements.
• Coordinate across Front Office, Operations, Compliance, Legal, Credit, Documentation, Collateral, and Client Account teams to ensure all prerequisites are completed before trading commences.
• Execute onboarding activities with a strong focus on risk management, control adherence, data quality, and regulatory compliance.
• Drive operational excellence by identifying process enhancements, automation opportunities, and control improvements that enhance client experience and efficiency.
• Support business growth initiatives by providing subject matter expertise on onboarding requirements, regulatory developments, and industry changes.
• Lead or contribute to strategic transformation initiatives, partnering with Technology and key stakeholders to deliver sustainable process improvements.
• Prepare management reporting, analyze metrics, and provide actionable insights to support business decisions and performance management.
• Effectively manage multiple priorities in a fast-paced environment while maintaining high standards of accuracy, responsiveness, and stakeholder engagement.

Posting End Date:

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

c. Please be prepared to provide accurate information and supporting documentation in connection with any lawful employment and education verification conducted by Wells Fargo.