Instructional Designer

Pigment is hiring an Instructional Designer in Toronto, Canada. It pays CAD 100k-CAD 110k a year and Level rates it ; you can apply on Pigment.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
Tools and skills the posting cites include instructional design, e learning and content creation.
Level classifies it as a senior role.
Level lists 124 other open roles at Pigment.

AI in this role

Instructional Designer to create customer education content for an AI-powered business planning platform.

instructional-designe-learningcontent-creationcurriculum-development

Join Pigment: The AI Platform Redefining Business Planning

Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.

Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.

With a team of 500+ across Paris, London, New York, San Francisco, and Toronto, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.

At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.

We are seeking an experienced Instructional Designer to join our Customer Education team. In this role, you will be a key player in developing high-quality learning content for the Pigment Academy that helps our customers master our business planning and performance management software. You will work closely with subject matter experts to design and deliver engaging, effective learning experiences, influencing customer adoption and empowering our customers to unlock the full potential of our platform.

What You'll Do:

Strategize and design comprehensive customer learning programs and certifications for the Pigment Academy by collaborating closely with subject matter experts (SMEs) and key stakeholders.
Become a Pigment expert and apply core adult learning principles to develop and deliver engaging, high-impact learning experiences across multiple modalities, including e-learning, video, and interactive courses.
Partner effectively with SMEs to translate their deep product knowledge into clear, accessible customer learning content.
Manage the end-to-end instructional design lifecycle, from conducting needs analyses and identifying content gaps to developing assessments and evaluating program effectiveness based on business goals.
Champion content excellence by staying up-to-date with product releases to ensure all customer learning materials reflect the latest features and innovations.
Stay ahead of the curve by continuously researching the latest trends in learning and development, including AI-powered technologies, to enhance our learning offerings and your own expertise.
Thrive in our fast-paced environment by effectively managing multiple projects and delivering high-quality work on schedule.

How we rate this

Instructional Designer at Pigment rates 10 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Instructional Designer is an open job at Pigment.
Level rates this role AI Level 1 of 4: Little AI.
The listed salary is CAD 100k-CAD 110k a year.
The role is based in Toronto.
The job was posted on August 11, 2026.
Seniority: senior.
Applications are handled by Pigment. Apply on Pigment

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Instructional DesignE LearningContent CreationCurriculum Development

Questions you could be asked

Tell me about a project where instructional design was part of your work. What did you do?
Tell me about a project where e learning was part of your work. What did you do?
Tell me about a project where content creation was part of your work. What did you do?
Tell me about a project where curriculum development was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Instructional Design, E Learning, Content Creation, and Curriculum Development. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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