Mistral AISingapore3h ago
UPSPosted 12mo ago
Intermediate AI Engineer – Python, RAG, Agentic AI, ADK, MCP, GCP, Vertex AI, IBM Watsonx at UPS scores 100 out of 100 on AI centrality, which makes it AI Level 4 of 4 (Builds AI) on this board. The level measures how much of the work is AI, not seniority.
AI in this role
Before you apply to a job, select your language preference from the options available at the top right of this page.
Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.
Job Description:
Job Summary
We are seeking a highly skilled AI Engineer experience in Software Development, Data Science, or Machine Learning to design, develop, and deploy cutting-edge AI systems leveraging Large Language Models (LLMs), Chatbots, Retrieval-Augmented Generation (RAG), and agentic AI architectures.
This role involves hands-on development with LLMs, embeddings, RAG pipelines, and multi-agent systems using modern frameworks like LangChain, LangGraph, and LlamaIndex. The ideal candidate has experience with Vertex AI on GCP and IBM WatsonX, fine-tuning, and Agent Development Kits (ADKs), and is excited about building scalable, production-grade AI platforms.
Responsibilities
Agentic AI Development:
Design, build, and deploy agentic AI systems using frameworks such as LangChain, LangGraph, and related libraries.
Develop and deploy multi-agent systems capable of autonomous decision-making, reasoning, planning, and collaboration.
RAG Pipelines:
Implement and optimize retrieval-augmented generation (RAG) systems, ensuring agents can access and incorporate external knowledge sources for grounded, accurate responses.
LLM Engineering:
Fine-tune and prompt-engineer LLMs for task-specific reasoning, planning, and dynamic adaptation.
Work with LLM/SLM APIs, embeddings, and advanced generative AI techniques.
Enterprise AI Platform:
Lead the development of enterprise-grade AI platforms integrating LLMs, RAG, embeddings, and agentic AI protocols.
Implement and standardize Model Context Protocol (MCP) for consistent context management across models and agents.
MLOps & Observability:
Establish and enforce best practices for MLOps, monitoring, and observability, ensuring scalable and maintainable AI solutions.
Applied AI Prototyping:
Rapidly prototype, experiment, and iterate to improve AI agent capabilities.
Collaboration & Research:
Participate in the full research cycle: literature review, data exploration, experimentation, and presentation of findings.
Collaborate effectively with other engineers, researchers, and data scientists.
Contribute to the documentation and standardization of technical code and practices.
Required Education
Bachelor’s degree in Computer Science, Engineering, or a related quantitative field. Master’s or Ph.D. is a strong plus.
Required Experience
5+ years overall experience in software development, data science, or machine learning.
1+ year of hands-on experience developing AI applications with LLMs and systems such as retrieval-based methods, fine-tuning, or agent-based architectures.
1+ year of experience with frameworks like LangChain, LlamaIndex, OpenAI, or similar tools.
Required Technical Skills
Strong programming skills in Python and basics in SQL.
Expertise with LLM/SLM APIs, embeddings, and RAG systems.
Experience deploying on Google Cloud Platform (GCP) with Vertex AI, and IBM WatsonX.
Familiarity with agentic AI protocols and exposure to Agent Development Kits (ADKs).
Preferred Qualifications
Experience implementing Model Context Protocol (MCP) for agent coordination.
Prior exposure to LangGraph, AutoGen, or related orchestration frameworks.
Knowledge of MLOps best practices (CI/CD for ML, observability, monitoring, scaling).
Familiarity with responsible AI principles (safety, fairness, interpretability).
Experience in enterprise-scale deployments of AI-driven platforms.
Contributions to open-source AI/ML projects are a plus.
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- How would you design a retrieval step so the model answers from real data instead of guessing?
- How have you integrated a large language model into a production application?
- How do you decide when an AI agent can act on its own versus asking for approval first?
- Walk me through fine-tuning a model: what data did you use, and how did you check the result?
- How do you monitor a model once it's live, and how do you know it needs retraining?
Adapt your resume
- List these exact terms on your resume: Rag, Llm Integration, AI Agents, Fine Tuning, and Ml Ops. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
- Lead with what you built, trained or shipped — this role is judged on the AI system itself, not the tools around it.
Want your resume actually rewritten for this job?
The free preview above is everything we have today. A full resume rewrite is not live yet and has no price set. Join the waitlist and we will email you if we open it.
Get new AI engineer jobs at AI Level 4+ by email
One email a week with the new AI engineer jobs at AI Level 4+, each rated AI Level 1 to 4 for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Software Engineering roles rated AI Level 4 at other companies.
Epic GamesVancouver,British Columbia,CanadaCAD 274k-CAD 402k3h ago
SmartsheetRemote · Bangalore, INDIA11h ago
OpenAIRemote · San Francisco$266k-$445k16h ago
Anduril IndustriesWaltham, Massachusetts, United States$191k-$253k16h ago
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step





