Level

Unilever

Internship '27: - Customer Development - Customer Service & Sales Support

Unilever is hiring an Internship '27: - Customer Development - Customer Service & Sales Support in Rotterdam, Netherlands. Level rates it ; you can apply on Level.

Level's read on this job

  • Little AI ●○○○ is how Level rates this customer service role: aI is not part of the work.
  • The posting mentions sales support, customer service and promotional execution among its tools and skills.
  • Level classes it as an internship.
  • Unilever has 237 other open roles on Level.
  • This posting went up within the past two weeks.

AI in this role

Customer development and sales support intern at Unilever helping execute commercial initiatives and analyze performance data.

sales-supportcustomer-servicepromotional-executiondata-analysis

Please note: Due to the regulations regarding working rights, we are only considering applicants enrolled in a Dutch University.

Grow with confidence. Create with impact

At Unilever, you'll have the opportunity to contribute to the people, products, technologies and operations behind some of the world's most recognised consumer brands such as Dove, Vaseline, and Rexona, just to name a few! Working in a global business that reaches 3.4 billion people every day, you'll help tackle real challenges across technology, innovation, sustainability and beyond - while gaining first-hand insight into how ideas become products at scale.

Along the way, you'll take ownership of meaningful work and build practical skills through hands-on experience in a fast-paced, international environment. You’ll be part of an amazing team of peers and leaders who will inspire you, motivate you and support you in becoming brilliant at what you do.

Whether you're looking to deepen your expertise, explore future career paths, or expand your professional network, this internship is designed to help you grow with confidence. You'll leave with valuable experience, stronger business acumen, and a clearer understanding of how your talents can make a difference.

By the end of this internship, you'll have:

  • Contributed to tackling real business challenges
  • Built practical skills through hands-on experience and collaboration
  • Gained exposure to different functions, teams and ways of working
  • Expanded your professional network across Unilever
  • Developed a broader understanding of innovation and business at scale
  • Added valuable experience with a globally recognized employer


Day-to-Day Responsibilities

As a Customer Development Intern at Unilever, you will support the teams responsible for building strong customer partnerships and driving business growth across a variety of channels and customers. Working at the intersection of Sales, Marketing, Shopper Marketing and Category Management, you will help bring commercial plans to life while developing a strong understanding of the FMCG industry and retailer dynamics.

Depending on the team and business priorities, your responsibilities may include:

  • Supporting the planning and execution of promotional, activation and commercial initiatives across key customer accounts and channels.
  • Analyzing sales, promotional, customer and category performance data to identify trends, opportunities and recommendations.
  • Contributing to the development and execution of annual promotional and activation calendars.
  • Supporting innovation launches and evaluating their commercial performance and impact.
  • Assisting with customer presentations, business reviews and the preparation of commercial reports and analyses.
  • Collaborating with Marketing, Shopper Marketing, Category Management, Supply Chain and Customer Development teams to support business priorities.
  • Monitoring in-store and online execution of campaigns and activations, helping ensure successful implementation and shopper engagement.
  • Supporting account management activities, including stakeholder coordination, project tracking and customer communications.
  • Conducting market, customer and competitor analyses to help identify growth opportunities and support commercial decision-making.
  • Assisting with operational and administrative activities that contribute to the smooth execution of customer plans and projects.

What You'll Learn

During this internship, you will have the opportunity to:

  • Develop a strong understanding of how commercial strategies are translated into customer and shopper execution.
  • Gain insight into the relationship between manufacturers, retailers and customers within a leading FMCG organization.
  • Build analytical skills by working with sales, promotional, customer and category performance data.
  • Learn how promotional campaigns, activations and innovation launches are planned, executed and evaluated.
  • Strengthen project management and stakeholder management capabilities by collaborating with both internal and external partners.
  • Gain exposure to multiple commercial functions, including Customer Development, Shopper Marketing, Category Management, Marketing and Sales.
  • Develop practical business skills in customer management, commercial planning and performance analysis.
  • Take ownership of meaningful projects that directly contribute to business growth and customer success.

What we're looking for:

  • Available for 5-6 months starting February-March 2027 (minimum 32-40 hours per week)
  • Currently enrolled in a (HBO) Dutch university, Bachelor's program (3rd or 4th year) or a Master's program
  • Eager to learn, challenge yourself, and take ownership of impactful projects
  • Available to work on site 2-3 days a week at our Rotterdam Office
  • Fluency in Dutch and English

What's in it for you?

  • €625 gross internship allowance per month
  • Travel reimbursement if you do not have a student travel card
  • Public Holidays + additional days off
  • Access to (mental) health and wellbeing resources
  • On-the-job coaching, regular feedback and support from experienced colleagues

Ready to take the next step in your career?

Share your CV and motivation letter with us, and we'll guide you through the process every step of the way. From an introduction call to meeting the team, we'll help you discover whether Unilever is the right fit for your next learning experience. Kindly note that due to the high volume of applications, the recruitment process is spread out over many months.

Join us!

How we rate this

Internship '27: - Customer Development - Customer Service & Sales Support at Unilever rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Sales SupportCustomer ServicePromotional ExecutionData Analysis

Also common in customer service jobs at this level

Pay

Typical customer service job
$100k

This posting doesn't list pay. Use the typical customer service figure when pay comes up. See customer service jobs

Questions you could be asked

  1. Tell me about a project where sales support was part of your work. What did you do?
  2. Tell me about a project where customer service was part of your work. What did you do?
  3. Tell me about a project where promotional execution was part of your work. What did you do?
  4. Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Sales Support, Customer Service, Promotional Execution, and Data Analysis. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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