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Internship - CS Infrastructure, Architecture & Security Team - Hsinchu

ASML is hiring an Internship - CS Infrastructure, Architecture & Security Team - Hsinchu. Level rates it ; you can apply on ASML.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • The posting mentions MS Office, ticket management and incident handling among its tools and skills.
  • Level classes it as an internship.
  • ASML has 818 other open roles on Level.
  • Posted in the last few days.

AI in this role

Support worldwide off-scanner applications, infrastructure, and security by handling tickets, documentation, and user coordination.

MS Office
ticket-managementincident-handlinginfrastructure-supportadministrative-support


CS Infrastructure Support – Infra Support Intern AS

Introduction:

CS IAS (CS Infrastructure, Architecture and Security) covers worldwide functional support for all off-scanner Applications, Infrastructure and Security. We ensure that CS field engineer operation and process excellence.


Job Mission:

Your main responsibilities are to ensure that support operations are picked up and handled to the satisfaction of our end-users and within given KPI’s, to update the knowledge bases, participate in user acceptance tests and to administrate calls in our call management system. Working hours need to fit the time window for which the AS team is responsible.

Main responsibility is to coordinate CS and end customers project discussion of infrastructure topics.


Job Description:

  • Ticket management: CS IAS incident handling
  • Coordinate BRES account application
  • CS IAS work instruction and document maintenance

Education:

Bachelor/ Master


Personal Skills:

  • The ability to speak and write in English
  • Knowledge in MS Office
  • Able to build strong networks with stakeholders
  • Cultural awareness of applicable customers

Office location

Hsinchu, Taiwan

This position requires access to controlled technology, as defined in the United States Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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How we rate this

Internship - CS Infrastructure, Architecture & Security Team - Hsinchu at ASML rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Ticket ManagementIncident HandlingInfrastructure SupportAdministrative SupportMS Office

Questions you could be asked

  1. Tell me about a project where ticket management was part of your work. What did you do?
  2. Tell me about a project where incident handling was part of your work. What did you do?
  3. Tell me about a project where infrastructure support was part of your work. What did you do?
  4. Tell me about a project where administrative support was part of your work. What did you do?
  5. Walk me through how you've used MS Office in your day-to-day work.

Adapt your resume

  • List these exact terms on your resume: Ticket Management, Incident Handling, Infrastructure Support, Administrative Support, and MS Office. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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