Level

Philips

Internship: Customer Care Support Intern

AI in this role

Support customer care operations with data analysis, reporting, and administrative tasks in a health technology environment.

data-analysisreportingcustomer-supportadministrative-supportcommunication

Job Title

Internship: Customer Care Support Intern

Job Description

Minimum required Education:
High School Diploma plus Active student status/enrollment at the University, College or Vocational Education.

Minimum required Experience:
No prior experience required.

Minimum required Certification:
N/A
Job title:

Internship: Customer Care Support Intern

Support the Customer Care team in its day-to-day operational and administrative activities, contributing to data analysis, reporting, documentation and continuous improvement initiatives.

Your role:

  • Support the Customer Care team in daily operational and administrative activities, helping to ensure smooth processes and efficient collaboration with different stakeholders.
  • Analyze departmental data, identify relevant trends and support the preparation of accurate reports and presentations for internal and external stakeholders.
  • Develop valuable professional experience in a dynamic med-tech environment, strengthening your analytical, communication, organizational and stakeholder-management skills while learning about industry trends and best practices.

You're the right fit if:

  • Experience: You are motivated to gain practical experience in Customer Care and operational support activities in a professional environment.
  • Skills: You have good communication and interpersonal skills, an analytical mindset, attention to detail and the ability to organize information effectively.
  • Education: You have a High School Diploma and are currently enrolled as an active student at a University, College or Vocational Education institution.
  • Anything else: You are proactive, eager to learn and comfortable working collaboratively in a dynamic and continuous-improvement-oriented environment.
    How we work together
    We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
    Onsite roles require full-time presence in the company’s facilities.
    Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This role is an office role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.


#LI_Office

How we rate this

Internship: Customer Care Support Intern at Philips rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Data AnalysisReportingCustomer SupportAdministrative SupportCommunication

Questions you could be asked

  1. Tell me about a project where data analysis was part of your work. What did you do?
  2. Tell me about a project where reporting was part of your work. What did you do?
  3. Tell me about a project where customer support was part of your work. What did you do?
  4. Tell me about a project where administrative support was part of your work. What did you do?
  5. Tell me about a project where communication was part of your work. What did you do?

Adapt your resume

  • List these exact terms on your resume: Data Analysis, Reporting, Customer Support, Administrative Support, and Communication. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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