Invoice to Cash – Collections Analyst

Johnson & Johnson is hiring an Invoice to Cash – Collections Analyst in Taguig, Philippines. Level rates it ; you can apply on Johnson & Johnson.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include Excel, SAP and ERP.
Level classifies it as a mid-level role.
Level lists 1,800+ other open roles at Johnson & Johnson.

AI in this role

Collections Analyst managing accounts receivable, resolving billing disputes, and producing financial reports at Johnson & Johnson.

excelsaperp

collectionsaccounts-receivablereconciliationnegotiationreporting

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Finance

Job Sub Function:

Accounting

Job Category:

Professional

All Job Posting Locations:

Taguig, National Capital Region (Manila), Philippines

Job Description:

Major Duties & Responsibilities

Manage day-to-day collections for assigned accounts via phone, email, and customer portals.
Monitor accounts receivable aging and prioritize collection efforts to reduce past-due balances.
Investigate and resolve invoice disputes and billing discrepancies in coordination with Billing and Sales.
Prepare, negotiate, and document payment arrangements and follow-up to ensure adherence.
Apply incoming payments and assist with cash application and short-pays reconciliation.
Escalate delinquent accounts according to policy (credit holds, senior collections, legal).
Maintain accurate AR records, notes, and collection logs in ERP/collections systems.
Produce routine and ad-hoc reports: aging, DSO, collections performance, and cash forecasts.
Support month-end close and audit requests related to AR transactions.
Identify process improvements and participate in I2C automation or transformation initiatives.
Ensure compliance with company policies and applicable collection regulations.

Required Qualifications

Bachelor’s degree in Finance, Accounting, Business, or equivalent experience (or 2–4 years relevant experience).
2+ years’ experience in collections, accounts receivable, or I2C functions.
Strong Excel skills (pivot tables, lookup functions, basic formulas).
Experience with ERP systems (e.g., SAP,) and CRM/collections tools.
Clear written and verbal communication; effective negotiator with customers.
Strong organizational, analytical, and problem-solving skills.
Attention to detail and ability to manage multiple priorities and deadlines.

Required Skills:

Preferred Skills:

How we rate this

Invoice to Cash – Collections Analyst at Johnson & Johnson rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Invoice to Cash – Collections Analyst is an open job at Johnson & Johnson.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Taguig, National Capital Region (Manila), Philippines.
The job was posted on October 8, 2026.
Seniority: mid.
Applications are handled by Johnson & Johnson. Apply on Johnson & Johnson

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

CollectionsAccounts ReceivableReconciliationNegotiationReportingExcelSAPERP

Questions you could be asked

Tell me about a project where collections was part of your work. What did you do?
Tell me about a project where accounts receivable was part of your work. What did you do?
Tell me about a project where reconciliation was part of your work. What did you do?
Tell me about a project where negotiation was part of your work. What did you do?
Tell me about a project where reporting was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Collections, Accounts Receivable, Reconciliation, Negotiation, and Reporting. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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