Job Title- IND Group Manager - Business Service Support ARL- 5 Solution Line- Commercial Risk Position type- Full Time Work Location- Bangalore, Whitefield Working style- Hybrid Cab Facility- Yes Shift Time -US Shift. People Manager role: Yes Required education and certifications critical for the role- Graduation or Post Graduation Required years of experience – 15-18 years of relevant US Insurance experience & People Manager experience AON IS IN THE BUSINESS OF BETTER DECISIONS At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are committed to our purpose as one firm, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed. INFORMATION ABOUT BUSINESS Commercial risk team provides risk solutions to businesses across many sectors within the US. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Risk Capital GENERAL DESCRIPTION OF ROLE: You will be managing a team of 60 plus colleagues’ part of Aon’s US Commercial Risk Team. The Business Service Manager is responsible for co-ordinating and managing the provision of support to Team members based in US, drawing upon designated service teams and business support resources. JOB RESPONSIBILITIES: Manage the service provided to Colleagues based in US by your team of Business Service Support. Build effective working relationships with US and India based Team to ensure the best of Aon and the highest level of service is provided in line with the agreed service tools. Experience in team management, and ability to lead team of up to 60 or more BSS Colleagues, ensuring that their objectives are aligned with the overall business strategy, that performance is satisfactory, and any necessary action is taken to continually to develop capability of the team. Empowering team members with skills to improve their confidence, product knowledge, and communication skills. Adhere to all HR processes and dates. Experienced in implementing the adequate process controls and review mechanism. Collaborate and work with other support functions i.e., Quality, IT, HR, Admin etc for the operations stabilisation and delivery results. Coach and mentor direct reports where appropriate, to support personal and professional development of the team. Strong Stakeholder Management Skills including BI and MIS Reporting Managing SLAS and KPIs of Team and Leading Productivity and Lean Initiatives for the Team Strong Transition Management Skills Responsible for Team Engagement, Hiring, Performance and Retention Management HOW WE SUPPORT OUR COLLEAGUES In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it! Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued. #LI-CS1 2583227
How we rate this
Invoicing Renewal Process - Team Manager at Aon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AIClassification
Little AI. AI is not part of the work.
●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Invoicing Renewal Process - Team Manager is an open job at Aon.
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Team ManagementStakeholder ManagementCommercial RiskOperations ManagementBIMis
Questions you could be asked
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where stakeholder management was part of your work. What did you do?
Tell me about a project where commercial risk was part of your work. What did you do?
Tell me about a project where operations management was part of your work. What did you do?
Walk me through how you've used BI in your day-to-day work.
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List these exact terms on your resume: Team Management, Stakeholder Management, Commercial Risk, Operations Management, and BI. An applicant tracking system matches the wording, not the idea.
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