IS Business Analyst

AI in this role

Bridge business needs and technology solutions within ABB's Legal and Integrity function as an IS Business Analyst.

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At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.

This position reports to:

IS Service Owner for Legal

In this role, you will bridge the gap between business needs and technology solutions within ABB's Legal & Integrity function. You will work closely with business stakeholders, application support teams, developers, and external partners to analyze business requirements, support solution delivery, and contribute to the continuous improvement of Information Systems (IS) services and processes.

You will be mainly accountable for:

Gathering, analyzing, and documenting business requirements and translating them into functional specifications for internal and external delivery teams.
Supporting the design, implementation, and continuous improvement of IS solutions and services by applying business process and data analysis knowledge.
Coordinating application enhancements and changes throughout the delivery lifecycle, including requirements definition, testing, deployment, and post-go-live support.
Supporting and leading assigned initiatives, working with business stakeholders, external development partners, and service providers to ensure successful delivery of agreed business outcomes.

Qualifications for the role

2-4 years of experience in Business Analysis, application support, project coordination, or a related role, working with business and technical stakeholders.
Knowledge of requirements management, business process analysis, Agile methodologies, and software development lifecycle practices.
Familiarity with Azure DevOps, ServiceNow, Microsoft 365 technologies, Power Platform, SharePoint Online, Microsoft Teams, AI tools, or chatbot/agent solutions.
Strong analytical, problem-solving, and organizational skills with the ability to manage multiple tasks and priorities in a dynamic environment.
Effective communication skills in English, both written and spoken, with the ability to work with global business and technical teams.
Bachelor's degree in Information Technology, Computer Science, Business Information Systems, Business Administration, or a related field.

A valid work permit/visa for the job location is required where applicable.

At ABB, we are dedicated to addressing global challenges. Our core values of care, courage, curiosity, and collaboration, combined with a focus on diversity, inclusion, and equal opportunities, drive us to empower everyone to create sustainable solutions.

As part of the Information Systems organization supporting the Legal & Integrity function, you will contribute to the delivery and continuous improvement of digital solutions that support Legal, Integrity, you will help transform business requirements into scalable and efficient technology solutions while supporting ABB's digital transformation journey.

Reporting Manager: IS Service Owner, Legal

Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. That's why we welcome people from all backgrounds and experiences.

Ready to make an impact?

Apply today or visit https://www.abb.com to learn more about the impact of our solutions across the globe.

How we rate this

IS Business Analyst at ABB rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Business AnalysisRequirements GatheringAgileProcess AnalysisAzure DevopsServicelineMicrosoft 365Power Platform

Questions you could be asked

Tell me about a project where business analysis was part of your work. What did you do?
Tell me about a project where requirements gathering was part of your work. What did you do?
Tell me about a project where agile was part of your work. What did you do?
Tell me about a project where process analysis was part of your work. What did you do?
Walk me through how you've used Azure Devops in your day-to-day work.

Adapt your resume

List these exact terms on your resume: Business Analysis, Requirements Gathering, Agile, Process Analysis, and Azure Devops. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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