IT Manager II, Operations Tech Solutions (Saudi National)

Amazon is hiring an IT Manager II, Operations Tech Solutions (Saudi National) in Riyadh, Saudi Arabia. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Level classes it as a mid-level role.
Amazon has 20,000+ other open roles on Level.

AI in this role

We’re seeking a driven IT Manager to join our Fulfillment & Operations IT team, who keep our busy Fulfillment Centers running. These facilities are 24/7 production environments, where we handle and coordinate our huge, fast-moving inventory of products. You and your team will keep our Fulfillment Center running smoothly, by resolving complex hardware, software, server and infrastructure issues.

Your responsibilities: As you keep an eye on your Fulfillment Center’s IT infrastructure, the extent of your duties will include but not be limited to:
- Ensuring that IT maintenance work and troubleshooting is carried out to a high standard and follows all Amazon polices and guidelines, specifically IT and Health & Safety. Leading the coordination of trouble tickets and change management to strict Service Level Agreements (SLAs),

- You’re confident in your IT project management skills: you can coordinate and watch over your team’s projects as they support technical task execution. You’ll also ensure everyone in your team takes real IT Ownership, ensuring effective reporting while working towards efficient, internal customer satisfaction.
- You’ll be responsible for the development and management of the IT budget, through its lifecycle and encourage, support and facilitate IT skill development of Fulfillment Center staff.
- You’ll lead people, hours and shifts: this will include staff and team scheduling.
- Inspire continuous improvement of all IT team processes and initiatives: you’ll get behind our Fulfillment department continually driving operational excellence.

Basic qualifications

- Bachelor's degree
- Knowledge of Linux or Unix systems administration
- 3+ years of leading technology teams as a information technology operations manager experience
- 5+ years of Information Technology (IT) experience

Preferred qualifications

- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
- Experience working in an engineering, construction, manufacturing, or warehouse environment

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

IT Manager II, Operations Tech Solutions (Saudi National) at Amazon rates 31 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

IT Manager II, Operations Tech Solutions (Saudi National) is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in SA, Riyadh.
The job was posted on August 18, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon