ITS Systems Engineer, Corporate Infrastructure Services, IT

Amazon is hiring an ITS Systems Engineer, Corporate Infrastructure Services, IT in Bengaluru, India. Level rates it ; you can apply on Amazon.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
Tools and skills the posting cites include AWS, EC2 and Lambda.
Level classifies it as a mid-level role.
Level lists 20,000+ other open roles at Amazon.

AI in this role

Manage corporate infrastructure fleets, operational compliance, and build automation tooling using AWS and scripting.

AWSEC2LambdaSystems ManagerCloudwatchDynamoDBS3Fleet ManagerPythonPowerShellBash

Corporate Infrastructure Services (CIS) builds and operates the systems that power Amazon's corporate offices globally — the networks, compute platforms, audio-visual systems, and operational tooling that every Amazonian depends on. Our Systems Engineering function owns the operational standards, fleet governance, observability, and engineering practices that keep this infrastructure reliable, secure, and cost-effective across a worldwide footprint.
We are looking for a Systems Engineer with a focus on fleet management and operational excellence. You will own the operational health, compliance, and lifecycle management of infrastructure fleets — ensuring that our infrastructure device estates are accurately inventoried, properly governed, and operating within defined standards. You will be the person who knows what we have, where it is, what state it's in, and what needs attention.
This role combines hands-on systems engineering with fleet-level operational thinking. You will troubleshoot difficult systems problems across hardware, software, networking, and cloud platforms. You will build automation that scales fleet operations — replacing manual processes with repeatable, reliable mechanisms. You will create and maintain the SOPs, runbooks, and documentation that enable consistent operations across a global footprint. You will identify patterns that affect fleet health, performance, and compliance, and drive improvements that deliver measurable results.
You will work autonomously, taking ownership of problems even when they cross domain boundaries. You will be proficient across multiple technology areas — operating systems, networking, compute hardware, cloud platforms, and monitoring tools. You will use AWS services (EC2, Lambda, Systems Manager, CloudWatch, DynamoDB, S3, Fleet Manager) and scripting languages (Python, PowerShell, Bash) to build the automation and tooling that keeps fleet operations efficient and scalable.

Key job responsibilities
• Own the operational health and compliance of infrastructure fleets — maintaining accurate inventory, tracking lifecycle status, and ensuring fleet governance standards are met
• Troubleshoot and resolve difficult systems problems across hardware, software, networking, and operating environments, driving root cause resolution
• Build automation that scales fleet operations — device discovery, compliance scanning, firmware tracking, health monitoring, and lifecycle reporting
• Create, review, and improve SOPs, runbooks, and documentation to ensure consistent, repeatable operations across sites and regions
• Identify patterns that affect fleet performance, reliability, availability, or compliance, and deliver automation that addresses them at scale
• Drive operational excellence initiatives that demonstrate measurable improvements to fleet health, compliance posture, and operational efficiency
• Provide insight to engineers across domains (software, hardware, networking, security) on how their components interact to form a system
• Participate in on-call rotations, diagnosing and resolving operational issues across the infrastructure estate
• Mentor junior engineers, helping them understand systems architecture, operational practices, and fleet management disciplines
• Contribute to team design, scoping, and prioritisation discussions with informed operational and fleet perspective

Basic qualifications

- 4+ years of site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration experience
- 5+ years of Linux experience
- 5+ years of systems engineering experience
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience in site reliability engineering (SRE), systems engineering, systems administration, DevOps, security administration, or network administration
- Experience in any of the following: Python, Java, Perl, PHP, Ruby, Bash, Shell or equivalent

Preferred qualifications

- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
- Experience working in 24/7 production environment
- Experience with service-oriented architecture and web services

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

ITS Systems Engineer, Corporate Infrastructure Services, IT at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

ITS Systems Engineer, Corporate Infrastructure Services, IT is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in IN, KA, Bengaluru.
The job was posted on September 16, 2026.
Seniority: mid.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

AWSEC2LambdaSystems ManagerCloudwatchDynamoDBS3Fleet Manager

Questions you could be asked

What's a project where you used AWS hands-on?
Walk me through how you've used EC2 in your day-to-day work.
What are the limits of Lambda that you've run into, and how did you work around them?
What's a project where you used Systems Manager hands-on?
Walk me through how you've used Cloudwatch in your day-to-day work.

Adapt your resume

List these exact terms on your resume: AWS, EC2, Lambda, Systems Manager, and Cloudwatch. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

Get your CV reviewed before you apply

Send your CV and the role you want next. Your review arrives by email within 3 days.

Get a free CV review Check your resume with the ATS resume checker