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Learning Specialist (TAP), EU E2E Learning

Amazon is hiring a Learning Specialist (TAP), EU E2E Learning. Level rates it ; you can apply on Amazon.

Level's read on this job

  • On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
  • Tools and skills the posting cites include Excel, training delivery and program management.
  • Level classifies it as a mid-level role.
  • Level lists 20,000+ other open roles at Amazon.

AI in this role

Design and deliver learning and development programs for transportation associates across Germany and the UK at Amazon.

Excel
training-deliveryprogram-managementstakeholder-managementprocess-improvementdata-analysis
At Amazon, we are always exploring new opportunities to shape our global business. As a Learning Programme Manager, you’ll be an essential part of innovating and transforming our Associates Learning Experience. You’ll be taking the lead on the design and launch of new programmes for our customers and overseeing programmes that are already running. This is your opportunity to have a big impact on some of the most exciting new ideas that are shaping the future of Amazon.

EU E2E Learning is looking for a Learning Specialist with a proven track record of delivering results to take end to end ownership of the learning and development aspect of the Transportation Associate Programme (TAP) in the DTM region (Dortmund) and UK South (London, Bristol, Milton Keynes). The programme currently trains Amazon drivers for both yard and over the road HGV driving operations. This role will oversee the training of all TAP drivers in the Dortmund and UK South regions, manage future expansions and develop high quality training content. The postholder will build strong operational relationships with a broad range of stakeholders including external vendors, operations, programme and planning teams.

Key job responsibilities
- Launch programme content in Germany and wider EU
- Launch new TAP clusters and maintain training in existing clusters
- Build mechanisms for quality control and training audit
- Support EU TAP/In House Shunting launches
- Ensure compliance with industry best practice and local legislation
- Engage with key internal stakeholders including Legal, PXT, WHS, Operations, ACES, Fulfillment/Sort Centre Learning teams and TAP Leadership
- Use data to inform decision making and quantify impact to costs, learning experience and safety
- Provide timely and accurate updates to TAP Leadership on programme developments
- Manage relationship with third party training providers and other vendors
- Provide support and mentoring to Learning Coordinators across UK and DE
- Design and deliver training content

A day in the life
As a Learning Specialist you’ll hit the ground running and take ownership of the learning and development of drivers on the TAP programme. You’ll work closely with a range of stakeholders to develop scalable and cost effective solutions that meet operational requirements and develop our drivers. You’ll work closely with TAP operations and the drivers in each cluster in our Amazon Warehouses as well as the senior leadership team and other support teams.

Basic qualifications

- Bachelor's degree or equivalent qualification in Math, Engineering, Science or Business
- Speak, write, and read fluently in German
- Speak, write, and read fluently in English
- an active Class B Driver's License
- Experience designing, planning, and delivering content projects

Preferred qualifications

- Experience in program management, logistics, operations, transportation, learning or a related field

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

m/w/d

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Learning Specialist (TAP), EU E2E Learning at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

  1. ●●●● Builds AI80 to 100
  2. ●●●○ Works on AI60 to 79
  3. ●●○○ Uses AI40 to 59
  4. ●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Training DeliveryProgram ManagementStakeholder ManagementProcess ImprovementData AnalysisExcel

Questions you could be asked

  1. Tell me about a project where training delivery was part of your work. What did you do?
  2. Tell me about a project where program management was part of your work. What did you do?
  3. Tell me about a project where stakeholder management was part of your work. What did you do?
  4. Tell me about a project where process improvement was part of your work. What did you do?
  5. Tell me about a project where data analysis was part of your work. What did you do?

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  • List these exact terms on your resume: Training Delivery, Program Management, Stakeholder Management, Process Improvement, and Data Analysis. An applicant tracking system matches the wording, not the idea.
  • Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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