AmazonLeave of Absence Specialist, One Medical, HR Operations
Amazon is hiring a Leave of Absence Specialist, One Medical, HR Operations in Seattle, United States. It pays $80k-$85k a year and Level rates it ; you can apply on Amazon.
Level's read on this job
- Level rates this HR role Little AI ●○○○: aI is not part of the work.
- Tools and skills the posting cites include Workday, leave administration and hr operations.
- Level classifies it as a mid-level role.
- Level lists 20,000+ other open roles at Amazon.
AI in this role
Manages employee leaves of absence and disability programs as part of the HR operations team.
Part of the Amazon One Medical People Experience Team, the HR Operations team is seeking a highly motivated Disability & Leave Specialist to join our team. Reporting to the Manager, HR Operations, the Disability & Leave Specialist will interface with employees and our outsourced leave & disability vendor to answer questions, serve as the internal point of contact, and escalation resource throughout an employee's leave of absence. This role provides exceptional customer service whilst balancing compliance and policy considerations in support and coordination with employees, managers, HR Business Partners, Benefits, Payroll and One Medical's external leave of absence partner.
Key job responsibilities
- Initiate and respond to inquiries about leave and/or accommodation events, benefits, and options available to employees through email and ticketing channels.
- Serve as the internal point of contact for employees, managers and internal stakeholders to answer questions on leave processes, policies as well as federal and state leave entitlements as defined by One Medical and as defined by law.
- Serve as an escalation point between One Medical and our external vendor to ensure that leave cases are managed correctly and pursuant to defined service levels.
- Ensure that Workday is updated with leave dates, respond to wage requests from our external vendor and/or state agencies
- Address and respond to sensitive situations with empathy.
- Troubleshoot issues and seek to remove barriers before, during, or after a leave event.
- Review and calculate parental leave pay in accordance with One Medical's parental leave policy.
- Respond to employee impacting issues that may arise during the leave event and ensure the right communication occurs.
- Identify and solve problems that may arise, sometimes with limited information.
- Educate managers and business partners on employee concerns and needs prior to being off or returning back to work.
- Communicate regular updates to employees and stakeholders both verbally and in writing.
- Ensure compliance with standard work, federal/state regulations, and company policy.
- Maintain system records to ensure accurate and timely information/documentation.
- Consult, coordinate and partner with our third party administrator, HR, Safety, Legal, Payroll, Benefits, team members and other departments/systems as appropriate.
- Other duties as assigned.
Basic qualifications
- 3+ years of human resources experience
- Experience with HR processes and systems
Preferred qualifications
- Experience with process improvement and stakeholder management
- Experience managing confidential and sensitive employee information and adherence to strict confidentiality standards
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 80,200.00 - 85,400.00 USD annually
How we rate this
Leave of Absence Specialist, One Medical, HR Operations at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in HR jobs at this level
Pay
- This job starts at
- $80k
- Typical HR job
- $122k
This posting starts 34% below the typical HR job. See HR jobs
Questions you could be asked
- Tell me about a project where leave administration was part of your work. What did you do?
- Tell me about a project where hr operations was part of your work. What did you do?
- Tell me about a project where customer service was part of your work. What did you do?
- What's a project where you used Workday hands-on?
Adapt your resume
- List these exact terms on your resume: Leave Administration, Hr Operations, Customer Service, and Workday. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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