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Job Purpose

The First Line Leader (FLL) is a people manager with direct reports, responsible for leading and developing their team, driving performance, and embedding GSK ways of working (including GPS) to deliver outstanding safety, quality, service and business results.

Key Responsibilities

People Leadership & Team Development

-Spend the majority of time (around 70%) working with and developing the team, including regular coaching, feedback and performance conversations.

-Role-model GSK leadership behaviours (Motivate, Focus, Care, Develop) and create an inclusive, high-performance culture in line with GSK mission and values.

-Clarify roles, expectations and priorities for direct reports; ensure objectives and development plans are in place and regularly reviewed.

-Build capability in the team through on-the-job development, mentoring and appropriate learning interventions, including participation in the First Line Leader programme where relevant.

Performance Management & Problem Solving

-Own day-to-day performance management for the team, using visual management, KPIs and standard work to track safety, quality, delivery and cost metrics (GPS mindset).

-Lead structured problem-solving at the Gemba, engaging the team to identify root causes and implement sustainable corrective and preventive actions.

-Ensure timely batch / work review and documentation quality, applying ALCOA+ principles and supporting the team to eliminate data-integrity issues (where relevant to the function).

Process & Standards Management

-Confirm and maintain standards in the area of responsibility (Standard Work, SOPs, visual controls), and ensure they are understood, followed and continuously improved.

-Coordinate and prioritise daily and weekly activities for the team, using leader calendars and leader standard work to protect time for coaching and improvement.

-Partner with support functions (e.g. Quality, EHS, HR, Supply Chain) to ensure compliance with all GSK policies, Life-Saving Rules and regulatory / quality requirements.

Change & Continuous Improvement

-Lead and support change initiatives in the area (process changes, digital tools, organisational changes), ensuring effective communication, engagement and adoption.

-Promote a culture of continuous improvement; encourage ideas from the team and facilitate small, frequent improvements aligned to GPS principles.

Stakeholder Management & Communication

-Act as primary contact for the area with upstream/downstream stakeholders (other teams, site leadership, central functions), ensuring clear two-way communication on performance, risks and priorities

-Prepare and present area performance updates, including status of key initiatives, risks and mitigation plans.

Education & Experience

-Bachelor’s degree in a relevant discipline (e.g. science, engineering, business) or equivalent experience.

-Experience in the pharmaceutical / healthcare / manufacturing / commercial environment, including exposure to GSK GPS / continuous improvement or equivalent methodologies.

-Proven experience in a team-leading, supervisory or project leadership role with responsibility for people and performance.

Key Skills & Competencies

-Strong people-leadership skills: coaching, feedback, performance management, developing others.

-Ability to Motivate, Focus, Care and Develop in line with the GSK leadership framework.

-Problem-solving and decision-making skills, using data and structured methods (e.g. root-cause analysis).

-Strong communication and influencing skills with both frontline teams and senior stakeholders.

-High attention to detail and commitment to quality, safety and compliance (Life-Saving Rules, data integrity, regulatory expectations).

-Resilience and adaptability in a changing environment; ability to lead teams through change.

Skills

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

Should you require any reasonable adjustments or arrangements to support you during the recruitment process, specific to your individual needs, please contact us on esp-inclusion.recruitment@gsk.com.

Please note should your enquiry not relate to adjustments, we will not be able to support you through these channels.

GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.

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