UPSLogistics Coordinator, Tues-Sun 2:30pm-11pm EST ( Remote local to Miami )
UPS is hiring a Logistics Coordinator, Tues-Sun 2:30pm-11pm EST ( Remote local to Miami ) for a remote role open to applicants in United States. Level rates it ; you can apply on UPS.
Level's read on this job
- Level rates this role Little AI ●○○○: aI is not part of the work.
- The posting lists this role as remote.
- Tools and skills the posting cites include Microsoft Excel, Microsoft Outlook and Microsoft Word.
- Level lists 2,100+ other open roles at UPS.
- The role was posted within the past two weeks.
AI in this role
Coordinate critical logistics and customer shipments using proprietary platforms while providing support via phone and email.
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Job Description:
Together, we are Marken, UPS Healthcare Precision Logistics. As the clinical and advanced therapy part of UPS Healthcare, we reach patients faster, with greater scalability and access to new pathways throughout the supply chain. With our One UPS advantage and comprehensive service portfolio, including Polar Speed's in-network pharmacies, we are optimally positioned to keep our clients competitive in an increasingly complex market.
Work Location:
This position will begin in a temporary remote capacity. We anticipate transitioning the position to an on-site Miami, Florida office. During these periods, all responsibilities, reporting structure, and performance expectations will remain the same. The temporary remote arrangement will be reviewed regularly. Any changes will be communicated in advance to ensure a smooth transition to an on-site role.
Candidates must be able to commute when on-site work resumes.
What you will do:
- Handle incoming customer requests via phone, email and website with a sense of urgency and attention to detail
- Using MNX's proprietary logistics management platform, process, monitor, and manage critical customer shipments for the medical, aerospace, telecommunications and high tech industries
- Communicate with customers and agents in a professional and courteous manner
- Meet required team metrics
- Stay current on all required training
What you bring:
- At least 1 year of customer service experience
- Time Management
- Must be at least 18 years old and have a high school diploma or GED
- Be proficient in: Microsoft-Word, Excel, Outlook & data entry and type 30 WPM
- Knowledge of US and world geography and time zones is preferred
- Call Center experience is preferred
- Must have outstanding communication, customer service, and organizational skills
- Be able to operate in a fast-paced and demanding environment
- Be flexible - with the ability to work additional hours as business requires
Shift / Hours: Tuesday - Saturday from 2:30 PM - 11:00 PM EST
Must be able to train Monday - Friday 8:00am - 5:00pm EST for 3-4 weeks.
This position will start out remote but will transform into a fully in office role.
Employee Type:
PermanentUPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Other Criteria:
UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.
Basic Qualifications:
Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.
How we rate this
Logistics Coordinator, Tues-Sun 2:30pm-11pm EST ( Remote local to Miami ) at UPS rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where customer service was part of your work. What did you do?
- Tell me about a project where data entry was part of your work. What did you do?
- Tell me about a project where communication was part of your work. What did you do?
- Tell me about a project where time management was part of your work. What did you do?
- Walk me through how you've used Microsoft Excel in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Customer Service, Data Entry, Communication, Time Management, and Microsoft Excel. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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