Logistics Operations Manager for Customs compliance operations

Intel is hiring a Logistics Operations Manager for Customs compliance operations in Ho Chi Minh City, Vietnam. Level rates it ; you can apply on Level.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions customs compliance, supply chain management and logistics among its tools and skills.
Level classes it as a senior role.
Intel has 734 other open roles on Level.
This posting went up within the past week.

AI in this role

Manage customs brokerage operations, supplier performance, and compliance for logistics networks.

customs-compliancesupply-chain-managementlogisticssupplier-managementdata-analysis

Job Details:

Job Description:

1. Manage the operations activities of Customs Brokerage service providers to make sure high standard compliance to Customs requirements that are regulated by local customs authority and/or to Intel's expectations as specified in high level master contract/SOW/SLG/SOP. This includes, but not limited to, driving for suppliers' performance improvements, being escalation point for suppliers' performance issues, partnering with other Logistics functions and site/VF stakeholders in executing Customs processes and solutions thru the suppliers/supplier development projects/cost saving opportunities as to reach to the highest standard of compliance while support to operational excellence. Be the point contact of all kinds statistics to external parties, relevant to Import/Export activities. 2. Monitor operations key metrics and implements best practices to ensure that all operational activities adhere to laws, guidelines, and Intel's standard requirements. Support compliance activities driven by site/VF. 3. Report progress against agreed schedule, scope, cost, and quality constraints to senior leaders on a regular basis. 4. Manage suppliers to meet or exceed performance goals and targets and be escalation point if there is concern of supplier performance. Identify and drive for supplier performance improvement. 5. Monitor and benchmark supplier services against the service level agreement. Support cost saving opportunities. 6. Guide the suppliers to evolve their service levels in line with Intel requirements. 7. Gather data on existing processes from partners, stakeholders, customers and analyze it to discover areas of defects, inefficiencies, or escalations. 8. Track and resolve operations exceptions at timely manner. 9. Collaborate with internal and external stakeholders to assure the most efficient delivery of services and products to customers. 10. Utilize analytical and advanced technology skills to develop logistics solutions that drive Intel's business execution optimally. 11. Build solid relationships with cross-functional teams and logistics service providers, ensuring smooth process flow and collaboration. 12. Manage critical escalations arising in the logistics network such that there is minimal impact on customer service.

Qualifications:

Minimum Qualifications: - Bachelor's degree in Supply Chain, Logistics, Operations Management, or related fields. - 7+ years of experience in Customs Brokerage field. - Familiarity with logistics systems and Customs compliance requirements/systems/programs/strategies as published by local Customs and other authorities. - Advanced skills in analytics tools and automation solutions for performance optimization. - Strong knowledge of quality tools and standards such as ISO9001, FMEA, 8D, and root cause analysis methodologies. - Demonstrated ability to perform data-driven problem solving and develop scalable operational solutions. Preferred Qualifications: - Master's degree in a related field with 5+ years of experience in logistics, transportation, or supply chain management. - Proven leadership experience in supplier engagement and strategic performance management. - Excellent communication and interpersonal skills to influence cross-functional teams and stakeholders. - Experience implementing continuous improvement initiatives, including automation and emerging technologies. - A commitment to fostering innovation, collaboration, and operational excellence.

Job Type:

Experienced Hire

Shift:

Shift 1 (Vietnam)

Primary Location:

Vietnam, Ho_Chi_Minh_City

Additional Locations:

Posting Statement:

All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.

Position of Trust

N/A

Work Model for this Role

This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site. * Job posting details (such as work model, location or time type) are subject to change.

Privacy Statement:

Your privacy matters to Intel and we comply with applicable data protection laws. We collect and maintain personal information for recruitment related activities and your data will not be used for any other purpose. We retain personal information for the periods and purposes set forth in Intel Privacy Notice. Retention periods can vary significantly based on the type of information and how it is used. We do not share your personal information with third parties.

In order for Intel to communicate with you on your application results, by submitting your information and proceeding with this application, you agree and consent that we can collect your personal information. You will have the ability to opt-out by informing vietnamjobs@intel.com or at any time selecting unsubscribe found at the bottom of our future marketing communications. You have rights to correct, update, request access to or deletion of your personal information as described in Intel Privacy Notice. In addition, if you wish to update or otherwise make changes to your resume, use Intel online application tool to resubmit a new resume.

ADDITIONAL INFORMATION: Intel is committed to Responsible Business Alliance (RBA) compliance and ethical hiring practices. We do not charge any fees during our hiring process. Candidates should never be required to pay recruitment fees, medical examination fees, or any other charges as a condition of employment. If you are asked to pay any fees during our hiring process, please report this immediately to your recruiter.

How we rate this

Logistics Operations Manager for Customs compliance operations at Intel rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Logistics Operations Manager for Customs compliance operations is an open job at Intel.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Vietnam, Ho_Chi_Minh_City.
The job was posted on October 14, 2026.
Seniority: senior.
Applications are handled by Intel. Apply on Intel

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Customs ComplianceSupply Chain ManagementLogisticsSupplier ManagementData Analysis

Questions you could be asked

Tell me about a project where customs compliance was part of your work. What did you do?
Tell me about a project where supply chain management was part of your work. What did you do?
Tell me about a project where logistics was part of your work. What did you do?
Tell me about a project where supplier management was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Customs Compliance, Supply Chain Management, Logistics, Supplier Management, and Data Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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