AmazonPosted 2w ago

Logistics Scheduler, Intra-Week Planning (IWP)

Logistics Scheduler, Intra-Week Planning (IWP) at Amazon scores 38 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.

ES, B, Barcelonafull-time

AI in this role

SHIFT PATTERN: IWP 12:00 - 20:10, Fixed Weekend Pattern

Do you want to learn how the most complex transportation network is managed on a daily basis?

Our entire business is focused on delighting our customers. We strive to stay agile from the second an order is placed online and throughout the seamless coordination of that order behind the scenes. That can be described in one of our core Leadership Principles, which is Bias for Action. This means that our teams band together and aren’t content with just with the status quo. We’re aiming to become the most customer-centric company on Earth.

As a Logistics Scheduler you will have the opportunity to create world-class customer experiences leveraging your innovation, team player and problem solving skills.

Key job responsibilities
- Execute and monitor the volume flow, affecting tens of thousands of packages at EU level.
- You will be accountable for planning accuracy, cost and customer experience. In addition, you will be instrumental in developing best practices and standard work for the network.
- Ensure targets and service deadlines are met, according to regulatory requirements.
- Communicate with various departments, facilitating the flow of information between different stakeholders and resolving any potential issues that impact business continuity.
- Conduct research into process improvement initiatives and taking real-time decisions by taking a step back at strategic intervals to take in the bigger picture.
- Maintain and report up to date and accurate statistics, management reports and analysis.

A day in the life
This position is office-based in Barcelona.

As a Logistics Scheduler you will work across the EU in a cross-functional environment with the Supply Chain, Distribution Centers, and Ground Transportation teams, in order to support our day-to-day operations to ensure the timely delivery of shipments to our customers.

Within the wider Central Operations team, your role will be to focus on the last-mile forecasting and capacity, playing a key role in our delivery stations operative supporting all EU countries.

About the team
The Intra-Week Planning (IWP) team is responsible for short-term volume forecasting and capacity planning across Amazon's last-mile delivery network in Europe. Based in Barcelona, the team produces daily forecasts that help Delivery Stations across nine countries (Austria, Belgium, Germany, Spain, France, Ireland, Italy, Netherlands, and the UK) prepare for what's coming — from expected package volumes to staffing and driver needs.

In practice, this means the forecasts you help produce directly influence how many drivers are on the road, how stations plan their shifts, and how quickly customers receive their packages. The team works at pace, responding to real-time changes in demand and network conditions that aren't captured in longer-term plans, making it a fast-moving, high-impact environment where your work is felt across the entire European delivery operation

Basic qualifications

- Experience in analytical tasks or projects, working with data
- Knowledge of advanced English at CEFR level B2/C1
- Experience with Microsoft Office including Outlook, Word, and Excel

Preferred qualifications

- Experience communicating with a wide range of stakeholders, including your peers and leadership
- Experience in program management, logistics, operations, supply chain, transportation, or a related field
- Experience in SQL or programming

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.