Manager, Account Management
Mastercard is hiring a Manager, Account Management in Vienna, Austria. Level rates it ; you can apply on Level.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include account management, sales and financial modelling.
- Level files it as a mid-level role.
- Level lists 1,100+ other open roles at Mastercard.
- The role was posted within the past week.
AI in this role
Manage key financial and fintech client accounts, drive sales pipelines, and foster strategic business partnerships in Austria.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account ManagementMastercard’s Austria Account Management team builds and grows trusted partnerships with leading financial institutions and fintech clients in one of our strategically important European markets. As Manager, Account Management, you will serve as a central point of contact for an assigned customer portfolio, developing a deep understanding of each client’s priorities and connecting them with the right Mastercard products, services, and expertise.This is an individual contributor role reporting to the Vice President of Account Management. You will work closely with colleagues across Product, Services, Specialist Sales, and other functions to shape customer strategies, identify commercial opportunities, and coordinate solutions that support sustainable portfolio growth. The role offers significant exposure to senior client stakeholders and the opportunity to contribute directly to Mastercard’s growth in Austria.
The Role
· Drive delivery against sales, net revenue, and portfolio growth targets.
· Develop and manage a strong sales pipeline across key customer accounts, working closely with Services, Product, Specialist Sales, and other internal teams.
· Develop customer strategies, compelling value propositions, messaging, and tailored business proposals.
· Analyze customer businesses through profitability modelling, financial forecasting, market intelligence, and competitive analysis to identify growth opportunities.
· Lead commercial negotiations and manage the customer agreement process through successful execution.
· Build and maintain strong, trusted relationships with senior customer stakeholders.
· Collaborate effectively across Mastercard’s functions and markets, contributing to a high-performing and supportive team environment.
All About You
· Proven experience in developing and executing sales strategies for complex and/or large customer accounts preferred in the consulting, IT, or financial services industry.
· Strong track record of achieving sales and revenue targets while building long-term, trusted customer relationships.
· Demonstrated ability to leverage Mastercard’s core products, services, capabilities, and rules to create value and drive business growth with customers.
· Strong commercial and analytical skills, with the ability to translate complex data and insights into actionable business strategies.
· Excellent communication, negotiation, and stakeholder management skills, including confidence engaging with senior executives.
· A university degree in business administration, economics, or technical discipline is a prerequisite for this position.
· Fluent in German and English, with strong business communication skills in both languages.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Manager, Account Management at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where sales was part of your work. What did you do?
- Tell me about a project where financial modelling was part of your work. What did you do?
- Tell me about a project where negotiation was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Account Management, Sales, Financial Modelling, and Negotiation. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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