Manager, Account management, RBS - Spark Program

Amazon is hiring a Manager, Account management, RBS - Spark Program in Beijing, China. Level rates it ; you can apply on Amazon.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions account management, team management and vendor relations among its tools and skills.
Level classes it as a senior role.
Amazon has 20,000+ other open roles on Level.

AI in this role

Lead a team of account managers to oversee operational metrics and drive vendor growth on the Amazon platform.

account-managementteam-managementvendor-relationsdata-analysis

About Amazon.com
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About Our Business
Our team will be responsible for managing operational business metrics and related tasks for JP AVS vendors. Our goal is to achieve this through a dedicated team of vendor managers, who will serve as the primary owners of the business metrics for their assigned vendors. You will be accountable for their output and for effectively managing the team.
Our primary customers are the vendors who subscribe to the AVS service with the aim of receiving customized support to drive their growth on the Amazon platform. In order to meet and exceed their expectations, we are committed to delivering high-quality services by improving key business metrics that accelerate their success on Amazon.

About the Role
Manager Account Management
Manager Account Management leads a GL for the program through a team of 10+ Account Manager. You will collaborate internally with leaders from Retail and Vendor Services teams and will be responsible for certain aspects of the vendor’s business with Amazon. Ideal incumbent in this role would always be on a lookout for opportunity to add value to Amazon retail business through serving Amazon vendors. You will be required to analyze data, interact with cross functional teams, recommend and pilot improvements that will help us serve our customers better, inline with our goal to be the Earth’s Most Customer Centric Company.

Key job responsibilities
- You need to monitor and manage the achievement of business metrics for each team member and be accountable for the final results.
- You need to provide weekly reports to relevant internal teams.
- You need to periodically present reports to our vendors along with your team members.
- You need to coordinate internal and external resources to ensure the team can smoothly achieve its goals.
- You need to effectively manage the team’s daily operations, performance management, and personnel management.

Basic qualifications

- 10+ years of experience in service delivery, operations, or project management, with the ability to thrive in a fast-paced, metrics-driven environment。Account management background is preferred
- At least 3 years of experience in people management and complex metrics management, or in managing complex projects
- Exceptional written and oral communication skills in Japanese, and strong reading and writing skills in English
- Strong communication and leadership abilities
- Able to work effectively in an ambiguous, dynamic, and fast-paced "internet-speed" environment with tight deadlines
- A genuine passion for delivering an outstanding customer experience
- Exceptional skills in data manipulation and analysis
- High attention to detail with a proven ability to manage multiple, competing priorities simultaneously

Preferred qualifications

- Relevant work experience
- Project management experience and a project management certification
- Lean Six Sigma certification
- Overseas work or study experience
- Experience or skills in an IT or engineering environment
- MBA

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

How we rate this

Manager, Account management, RBS - Spark Program at Amazon rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager, Account management, RBS - Spark Program is an open job at Amazon.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in CN, 13, Beijing.
The job was posted on September 11, 2026.
Seniority: senior.
Applications are handled by Amazon. Apply on Amazon

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Account ManagementTeam ManagementVendor RelationsData Analysis

Questions you could be asked

Tell me about a project where account management was part of your work. What did you do?
Tell me about a project where team management was part of your work. What did you do?
Tell me about a project where vendor relations was part of your work. What did you do?
Tell me about a project where data analysis was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Account Management, Team Management, Vendor Relations, and Data Analysis. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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