MastercardManager, Account Manager
Mastercard is hiring a Manager, Account Manager in Hanoi, Vietnam. Level rates it ; you can apply on Mastercard.
Level's read on this job
- On Level's scale, this sales role is Little AI ●○○○: aI is not part of the work.
- The posting mentions account management, business development and payments among its tools and skills.
- Level classes it as a mid-level role.
- Mastercard has 1,000+ other open roles on Level.
AI in this role
Manage relationships with key financial institution partners in Vietnam to drive growth and execute commercial initiatives.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Account ManagerOverviewThis role is responsible for managing Mastercard's relationships with key Financial Institution (FI) partners in Vietnam, supporting the execution of growth strategies across a portfolio of strategic issuer accounts. The position plays a critical role in strengthening client engagement, driving business growth, and supporting the delivery of priority initiatives across both existing and emerging opportunities.
Given the concentration of strategic issuer relationships and growth opportunities in Vietnam, the role provides dedicated account coverage to support client retention, portfolio expansion, and execution of key commercial initiatives. The position requires strong relationship management skills, commercial acumen, and the ability to collaborate effectively across Mastercard teams to deliver client outcomes.
Role
- Support the development and execution of account plans aligned with customer and Mastercard growth objectives
- Manage day-to-day relationships with assigned issuer partners and key stakeholders
- Identify opportunities to expand Mastercard products, solutions, and services within client portfolios
- Support revenue, volume, and market share growth across assigned accounts
- Partner with cross-functional teams, including Product, Marketing, Services, and Customer Delivery, to execute client initiatives
- Develop business cases, presentations, and proposals to support growth opportunities
- Monitor account performance and proactively identify risks and opportunities
- Coordinate the execution of strategic projects and commercial initiatives
- Build strong relationships with internal and external stakeholders to support long-term partnership success
All About You
- Experience in account management, business development, consulting, financial services, or payments
- Understanding of the banking, payments, fintech, or cards ecosystem
- Strong relationship management and stakeholder engagement skills
- Demonstrated ability to identify and support growth opportunities
- Strong analytical, problem-solving, and project management capabilities
- Excellent communication and presentation skills
- Ability to work effectively across multiple functions and manage competing priorities
- Results-oriented with a strong execution focus and ownership mindset
- Experience working with financial institutions or strategic client portfolios preferred
- Fluent in English and Vietnamese
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we rate this
Manager, Account Manager at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Also common in sales jobs at this level
Pay
- Typical sales job
- $138k
This posting doesn't list pay. Use the typical sales figure when pay comes up. See sales jobs
Questions you could be asked
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where business development was part of your work. What did you do?
- Tell me about a project where payments was part of your work. What did you do?
- Tell me about a project where stakeholder management was part of your work. What did you do?
- Tell me about a project where financial services was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Account Management, Business Development, Payments, Stakeholder Management, and Financial Services. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Want an expert to read your CV for this job?
Free. Send your CV and the role you want next. You get your review by email within 24 hours.
Get new sales jobs by email
One email a week with the new sales jobs, each rated for how much AI is in the work. No recruiter spam, unsubscribe in one click.
Free. One email a week. Unsubscribe in one click.
Similar roles
Sales roles that involve little AI, at other companies.
What kind of AI work fits you?
Answer 12 practical questions in about three minutes. Get a simple profile, the work it points to, and live roles to explore next.
Find my next step