Manager, Business Analysis

AI in this role

Lead a global team to deliver pricing rate changes and manage billing system enhancements within Mastercard's Billing Services department.

mcbs

business-analysisproject-managementpricing-strategyteam-leadershipbilling-systems

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Business Analysis

Manager, Business Analysis

Overview
The Billing Services department provides centralized billing for products and services billed to customers using the Mastercard Consolidated Billing System (MCBS). MCBS supports the billing for all Mastercard branded transactions, Cirrus/Maestro switch fees, assessment fees, and various other fees. Our mission is to provide core billing services, drive billing assurance, provide value added services, and enable growth as Mastercard advances commerce globally.

The Manager, Business Analysis role is responsible for the timely and accurate delivery of pricing rate changes within the MCBS system. This role will report to the Director, Business Analysis role and lead a global team in support of the following objectives.
• Are you energized by leading complex initiatives of strategic importance?
• Are you motivated to drive business transformation on a global scale?
• Are you a collaborative leader who empowers employees to deliver measurable results?

Role
• Coordinate and participate in review revisions; changes; enhancements; testing; documentation; and member notification of product and pricing enhancements and/or business opportunities
• Work closely with developers and requesters identifying data and functional requirements in the new pricing constructs.
• Ensure development objectives are accomplished; user testing is performed; and member notification is prepared in a timely fashion.
• Evaluate pricing requests to determine feasibility; work with Billing and Technology colleagues to define alternatives and recommend optimal pricing solutions
• Develop and manage project and performance plans, aligning costs and tasks across components to ensure on-time delivery within planned effort.
• Ensure methodology compliance; document and raise problem areas and coordinate resolutions; reporting to management as necessary and investigate/research MasterCard or industry business/technical process.
• Coach, direct, and develop team members to achieve their goals and make positive culture contributions

All About You
• Bachelor’s degree in Business, Engineering or other related technical field • Prior Business Analyst or Project Management experience (Lean Six Sigma, Agile)
• Ability to manage multiple complex projects
• Ability to decision on the fly, with focus on retrospective views
• Demonstrated experience influencing and aligning stakeholders to achieve goals
• Experience working within a global, multi-national corporation
• Excellent verbal and written communication skills
• Demonstrates a positive cultural influence in support of Mastercard’s leadership principles and decency quotient
• Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy, while meeting needs of business

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Manager, Business Analysis at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Business AnalysisProject ManagementPricing StrategyTeam LeadershipBilling SystemsMcbs

Questions you could be asked

Tell me about a project where business analysis was part of your work. What did you do?
Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where pricing strategy was part of your work. What did you do?
Tell me about a project where team leadership was part of your work. What did you do?
Tell me about a project where billing systems was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Business Analysis, Project Management, Pricing Strategy, Team Leadership, and Billing Systems. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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