Manager, Business Development
AI in this role
Drive business development and commercial partnerships across retail and travel industries at Mastercard.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business DevelopmentOverview:Develop and grow Mastercard's business with leading companies across the Retail, Travel and other industries.
Position Mastercard as the trusted strategic partner for key merchants and industry leaders.
Build and manage executive-level relationships with major Retail organizations.
Drive the commercialization of Mastercard solutions, including Co-brand Programs, Digital Solutions, Loyalty Solutions, and Marketing Services.
Lead the execution and delivery of strategic initiatives and partnership agreements.
Role:
Identify, develop, and convert new business opportunities within the Retail, Travel and other industries.
Lead customer growth initiatives, including portfolio expansion, acquisition campaigns, product launches, loyalty programs, and emerging payment technology implementations.
Build compelling value propositions and executive presentations to engage and acquire strategic merchant partners.
Originate, negotiate, and execute commercial partnerships that deliver mutual business growth.
Develop business cases and financial models to evaluate opportunities and support decision-making.
Partner closely with internal teams including Product, Marketing, Services, Finance, and Digital Payments to develop winning solutions and ensure successful execution.
Manage complex projects and stakeholder groups to deliver measurable business outcomes.
Monitor industry trends, competitive developments, and emerging opportunities to drive Mastercard's growth agenda.
All About You:
Experience in the payments, financial services, retail, travel, or loyalty industries.
Proven track record in business development, account management, strategic partnerships, or sales.
Experience developing, launching, or managing co-brand card programs is highly desirable.
Strong relationship management skills with the ability to build credibility with senior merchant stakeholders.
Demonstrated ability to lead and influence cross-functional teams in a matrix organization.
Strategic thinker with the ability to translate business objectives into actionable growth plans.
Strong commercial acumen and experience developing business cases and evaluating investment opportunities.
Excellent communication and presentation skills, with the ability to engage audiences at all organizational levels.
Fluent English and Spanish.
Proficiency in Microsoft Office and presentation tools.
Bachelor's degree required; MBA or other relevant postgraduate qualifications are a plus.
Preferred Qualifications:
Experience working with large retail, travel, airline, hospitality, or e-commerce merchants.
Strong understanding of card issuing, acquiring, loyalty, and digital payment ecosystems.
Experience managing complex commercial negotiations and long-term strategic partnerships.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
How we score this
Manager, Business Development at Mastercard scores 0 out of 100 on AI centrality, which makes it AI Level 1 of 4 (Little AI) on this board. The level measures how much of the work is AI, not seniority.
AI Level 1. The work itself involves no AI, or AI only appears as scenery, such as a company tagline.
- AI Level 480 to 100
- AI Level 360 to 79
- AI Level 240 to 59
- AI Level 10 to 39
Bands come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where business development was part of your work. What did you do?
- Tell me about a project where account management was part of your work. What did you do?
- Tell me about a project where strategic partnerships was part of your work. What did you do?
- Tell me about a project where financial modeling was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Business Development, Account Management, Strategic Partnerships, and Financial Modeling. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.
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