Senior Specialist, Implementation

Mastercard is hiring a Senior Specialist, Implementation in São Paulo, Brazil. Level rates it ; you can apply on Mastercard.

Level's read on this job

On Level's scale, this role is Little AI ●○○○: aI is not part of the work.
The posting mentions project management, payment processing and client communication among its tools and skills.
Level classes it as a senior role.
Mastercard has 946 other open roles on Level.

AI in this role

Leads end-to-end technical and non-technical processing implementation projects for digital payment solutions in a customer-facing environment.

project-managementpayment-processingclient-communicationtechnical-implementation

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Specialist, Implementation

In a customer-facing environment, lead processing implementation projects of a technical and non-technical nature. Deliver standard and some complex implementation activities ensuring quality and reliability of the implementations.

Job Description

Major Accountabilities:
• Provide end-to-end project execution throughout processing implementation projects.
• Assess and document customer needs and according implementation activities.
• Drive customer processing implementation projects of electronic payments processing business activities following the global project coordination methodology.
• Guide customers through applicable MasterCard processing rules, specification and documentation
• Identify appropriate processing implementation support documentation (contracts, agreements, forms etc…) to be provided by customers,
• Handle multiple customer processing implementation projects in parallel.

Education:
Bachelor’s degree in Information Technology, Computer Science, Exact Sciences, Business or equivalent work experience.

Knowledge / Experience:
• Three to five years of “Information Technology” system knowledge, with good understanding of network technology, applications, and project management.
• Strong knowledge in payment transaction processing and industry business principles.
• Good understanding of MasterCard’s payment processing systems, formats and associated customer host interface testing services and principles.
• Good understanding of the 4 party model and the full transaction lifecycle for MasterCard brands

Skills/ Abilities:
• Ability to interact well with the customer
• Good verbal and written communication skills
• Self Starter with a desire to learn independently
• Good project management skills
• Ability to manage change in a technical work environment
• Ability to understand theory /principles with business impact and apply this understanding to the work environment
• Ability to work in a matrixed organizations and cross functional teams
• Ability to provide basic training and overview of the functions within CIS

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Senior Specialist, Implementation at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Senior Specialist, Implementation is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Sao Paulo, Brazil.
The job was posted on September 25, 2026.
Seniority: senior.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Project ManagementPayment ProcessingClient CommunicationTechnical Implementation

Questions you could be asked

Tell me about a project where project management was part of your work. What did you do?
Tell me about a project where payment processing was part of your work. What did you do?
Tell me about a project where client communication was part of your work. What did you do?
Tell me about a project where technical implementation was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Project Management, Payment Processing, Client Communication, and Technical Implementation. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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