Manager GBS

PwC is hiring a Manager GBS in Zurich, Switzerland. Level rates it ; you can apply on PwC.

Level's read on this job

Little AI ●○○○ is how Level rates this role: aI is not part of the work.
The posting mentions visa sponsorship.
The posting mentions S 4hana, gbs and consulting among its tools and skills.
Level classes it as a senior role.
PwC has 3,700+ other open roles on Level.

AI in this role

Manage advisory projects focusing on global business services transformations, operating models, and process optimization.

S 4hana

gbsconsultingprocess-optimizationbusiness-analysischange-management

Line of Service

Advisory

Industry/Sector

FS X-Sector

Specialism

Risk

Management Level

Manager

Job Description & Summary

Your Impact

Identify and develop business opportunities with new and existing clients by advising on strategic priorities, operating model challenges, and relevant global trends.
Lead and deliver high-quality projects in line with established methodologies, quality standards, and client expectations.

Contribute to practice growth through business development, knowledge sharing, and internal initiatives.

Collaborate across industries and stakeholders to originate impactful projects and engage senior decision-makers in sectors such as Pharma, Financial Services, Retail, Industrial Products, and Public Services.
Strategy & Operating Model Design: Define GBS strategies, service delivery models, and governance frameworks to consolidate business services.
Transformation & Implementation: Lead end-to-end transformation projects, including process mapping, technology assessment, implementation, and outsourcing.
Stakeholder Management: Facilitate workshops and manage relationships with senior client stakeholders, communicating the GBS value proposition.
Transition & Change Management: Support service transitions, application migration, and change management to ensure adoption of new operating models.
Business Analysis & Value Creation: Develop business cases, analyze financial data, and perform cost modeling to drive ROI and savings.

Your Skill Set

- 7+ years of experience in the GBS/Outsourcing industry.
- Knowledge of the Swiss market and established client relationships.
- At least 5 years of relevant consulting experience, with skills in pipeline building, project management, and team leadership.
- Proven track record in GBS setups and transformations, ideally in shared services functions like Procurement, Supply Chain, FP&A, HR, and IT.
- Ability to adapt and take ownership of tasks.

- Fluent in English and German. French is an additional asset
Preferred:
- Experience in finance transformation and process optimization.
- Familiarity with automation use cases and ERP products like S/4HANA.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Optional Skills

Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Analytics Strategy, Architecture Development, Business Architecture, Business Model Innovation, Business Transformation, Cloud Computing, Coaching and Feedback, Commercial Strategies, Communication, Creativity, Digital Customer Experience, Digital Strategies, E-Commerce, Embracing Change, Emotional Regulation, Empathy, Implementing Technology, Inclusion, Information Technology Applications, Intellectual Curiosity, IT Governance {+ 16 more}

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

How we rate this

Manager GBS at PwC rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager GBS is an open job at PwC.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Zürich.
The job was posted on May 19, 2026.
Seniority: senior.
Applications are handled by PwC. Apply on PwC

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

GbsConsultingProcess OptimizationBusiness AnalysisChange ManagementS 4hana

Questions you could be asked

Tell me about a project where gbs was part of your work. What did you do?
Tell me about a project where consulting was part of your work. What did you do?
Tell me about a project where process optimization was part of your work. What did you do?
Tell me about a project where business analysis was part of your work. What did you do?
Tell me about a project where change management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Gbs, Consulting, Process Optimization, Business Analysis, and Change Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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