Manager, Intercompany Hub

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

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Job Description:

The Manager will lead and develop a team of 3–4 analysts responsible for the end-to-end operation and governance of the Product Flow Catalogue. The team will manage intake by identifying physical and financial flows, assessing fit with the existing product flow automation library, translating business needs into automation requirements, and supporting solution testing.

The Manager will oversee ongoing catalogue maintenance, including single and mass additions, modifications, deactivations, workflow approvals, and

intellectual property/brand table updates supporting JOM chargeback processes, while ensuring accuracy, timeliness, and adherence to

established controls.

The Manager will establish priorities, assign work, coach analysts, and monitor service performance across error identification, triage, resolution, reprocessing, and escalation. This role will ensure the team applies and maintains error playbooks, raises IRIS/JJT tickets for new issues, performs aging analysis, and maintains relationships and contact lists of DRIs necessary to resolve errors in timely fashion.

The Manager will set targets and KPIs, lead continuous-improvement initiatives, coordinate quarter-end and year-end end close activities in partnership with JOM Analyst Group and Global Services, and oversee Lane Health Dashboard data-quality testing and data readiness, partnering with business and technology stakeholders to resolve risks and deliver reliable, compliant outcomes.

Required Minimum Education:

• Bachelor’s degree in Finance, Accounting, Business

Required Years of Related Experience:

• Requires a minimum of 5 years of progressive experience in roles within Finance, Supply Chain, or large transformation programs.
• Requires a minimum of 1 years of business process design, engineering, or optimization.
  

Required Knowledge, Skills and Abilities:

• Bachelor’s degree in Finance, Accounting, Business, or equivalent relevant experience.
• 6–8 years of experience in finance, accounting or Business operations.
• Experience in data management within SAP environments, including validating data integrity.
• Strong analytical and structured problem-solving skills, with sound judgment and the ability to assess the financial impact of automation failures and investigate root causes.
• Ability to clearly document automation failures and communicate their financial impact through effective written and verbal communication.
• Demonstrated ability to collaborate effectively across cross-functional teams.
• Strong attention to detail, ownership, accountability, and disciplined follow-through.
• Ability to manage competing priorities and deliver accurate, timely results under pressure.
• Continuous-improvement mindset with a focus on strengthening processes.
• Demonstrates an understanding of AI concepts and frameworks, including awareness of responsible and ethical AI practices, and has experience generating effective prompts to boost efficiency and productivity.

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Preferred Skills: