Manager - Operations- Trade Operations-Exports

Mashreq is hiring a Manager - Operations- Trade Operations-Exports for a remote role open to applicants in India. Level rates it ; you can apply on Level.

AI in this role

Manages end-to-end export trade operations, compliance, and advisory services in accordance with internal policies and ICC guidelines.

swift

trade-financeexport-financeletter-of-creditrisk-managementcompliance

Job Purpose

The incumbent will be responsible for end to end management of Exports as well as related sub products and communications as per Bank’s internal policies, SOP’s and ICC guidelines wherever applicable and ensuring that risk and control measures are duly followed and are adequate. The coverage will be all the areas of Trade Finance for various business segments

Key Result Areas

•    Provide advice and consultation to commercial customers related to Export Finance, Export Payments, Document Checking, Letter of Credit Advising/Confirmation/Transfer, Collections, Risk Participation.
•    Provide advice and consultation to Product Development Team with respect to Trade Finance activities in accordance with International Practices and ICC Publications/OPM/APPM/Local Rules and Regulations.
•    Ensure all procedures that are developed comply with Bank Policy and Guidelines.
•    Review customer complaints and take immediate action to satisfy them.
•    Ensure MBOs achieved on time.
•    Exercise due diligence in checking applications particularly for Priority Customers, High value transactions, request for Back to back Letters of Credit/ Red clause letter of credit.
•    Ensure SLA adherence. All processing should be as per SOP/OPM’s and UCP/ISBP as applicable and approved as Product Program. Charges recovery to be as per the extant guidelines.

• Perform sanction checking of relevant parties in documents, checks related to TBML

•    Handle Commodity Trade Operations documents
•    Ensure no unattended reconciliation entries pending in Nostro or Internal accounts on daily basis.
•    Ensure cross skilling for entire team in at least 2 more products.

Decision Making Authority & Responsibility

•    Taking corrective and preventive action based on Customer complaints, Ops error and quality/RCSA analysis.
•    Recommend changes in SOP, OPM & ADM with an aim to improve service levels without compromising on controls.
•    Recommend trainings and workshops to plug knowledge gap and embed ‘Ownership of resolution’ at grass-root level for effective results
•    Immediately escalates any error/customer complaints/service defect/issues raised by counter party and ensures recording in appropriate system.
•    Shares responsibility with his/her seniors.
•    Must be a Team player

Knowledge, Skills and Experience

Graduate with thorough and in depth understanding of Trade Finance products and functions.
CDCS/CITF/CTFP certified
Thorough understanding of Swift, Trade Finance and Financial Operating Systems.
General Banking knowledge.
A Minimum of 9-12 years’ experience in Trade Finance.
Strong Communications and interpersonal skills.
Proficiency in MS Office (Word/Excel/PPT)
Attentive to details, strong analytical skills and interpersonal skills
Able to work under pressure, excellent organizational skills and good team player.

How we rate this

Manager - Operations- Trade Operations-Exports at Mashreq rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.

Key facts

Manager - Operations- Trade Operations-Exports is an open job at Mashreq.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Bengaluru, Karnataka, India and is marked remote.
The job was posted on October 7, 2026.
Seniority: mid.
Applications are handled by Mashreq. Apply on Mashreq

Prepare for this job

A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.

Skills and AI tools this role asks for

Trade FinanceExport FinanceLetter Of CreditRisk ManagementComplianceSwift

Questions you could be asked

Tell me about a project where trade finance was part of your work. What did you do?
Tell me about a project where export finance was part of your work. What did you do?
Tell me about a project where letter of credit was part of your work. What did you do?
Tell me about a project where risk management was part of your work. What did you do?
Tell me about a project where compliance was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Trade Finance, Export Finance, Letter Of Credit, Risk Management, and Compliance. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them — a tool named with nothing behind it rarely survives a human read.

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