Manager, Product Development (Business Identity)

Mastercard is hiring a Manager, Product Development (Business Identity) in Toronto, Canada. Level rates it ; you can apply on Mastercard.

Level's read on this job

Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
The posting mentions product management, risk assessment and fraud prevention among its tools and skills.
Level classes it as a senior role.
Mastercard has 1,100+ other open roles on Level.
Posted within the past week.

AI in this role

Leading product development for agentic commerce identity and merchant trust solutions at Mastercard.

product-managementrisk-assessmentfraud-preventionidentity-verification

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Development (Business Identity)

Overview

Mastercard Identity is seeking a Manager, Product Management to help build the trust infrastructure that underpins the next generation of agentic commerce. The role will focus on empowering Agentic Commerce Providers with on-demand merchant intelligence, enabling them to verify merchant legitimacy, assess risk, and confidently connect consumers with trusted businesses.

Mastercard Identity, within the Security Solutions organization, leads the development of products and services that enable global commerce, power financial inclusion, prevent crime, and make some of the most seamless experiences possible. As part of Mastercard Identity, the Business Identity team drives the development and management of products, programs, and services focused on risk assessment and business entity verification. The team delivers significant value across the ecosystem, helping to combat new fraud and ensure secure commerce across the network.

The Manager of Product Development, Business Identity, plays a pivotal role in shaping Mastercard’s merchant trust strategy by leading the development of a product designed to establish trust between Agentic Commerce Providers and merchants across digital ecosystems. This role is responsible for translating strategic objectives into an actionable product roadmap, driving execution across cross-functional teams including engineering, data science, commercialization, and legal. The role partners closely with internal stakeholders and external customers to define requirements, prioritize features, and deliver merchant identity, legitimacy, and risk intelligence that enables more informed trust decisions at the point of merchant discovery. Leveraging Mastercard’s unique network-wide view of merchant activity and performance, the role helps Agentic Commerce Providers confidently identify and surface trusted merchants, reduce exposure to fraudulent actors, and strengthen consumer confidence in emerging commerce experiences. With a strong focus on execution, customer impact, and market differentiation, the role ensures the product delivers measurable value while advancing Mastercard’s vision for a trusted digital commerce ecosystem.

About the Role:

• Translate strategic goals into actionable product roadmaps for Business Identity solutions with a specific focus on agentic commerce
• Lead cross-functional execution across engineering, data science, legal, and commercialization teams to deliver scalable identity products that support secure onboarding, fraud mitigation, and regulatory compliance.
• Engage with internal stakeholders and external customers to gather insights, define product requirements, and prioritize features that drive adoption and measurable impact.
• Monitor market trends and competitive landscape to inform product strategy and ensure Business Identity offerings remain differentiated and aligned with Mastercard’s digital trust vision.
• Manage product lifecycle activities, including launch and post launch product planning, performance tracking, and continuous improvement based on customer feedback and data-driven insights.
• Foster a culture of collaboration and accountability, mentoring product managers and contributing to a high-performing team focused on innovation and customer success.

All About You

• Experience across various elements of the new product development process
• Ability to coordinate with stakeholders and influence people of a diverse range of backgrounds
• Display exceptional analytical and problem-solving skills
• Excellent written and verbal communication with the ability to establish credibility and strong relationships with senior stakeholders
• Comfort with and an ability to adapt in a rapidly changing environment
• Strong and proactive leadership skills with ability to drive tangible results in a cross-functional team
• Balance of analysis with appropriate business risk-taking to support speed-to-market
• Working knowledge of identity, digital payments, and security landscape is an advantage
• Bachelor’s degree or equivalent experience, advanced or master’s degree is an advantage
• Ability to travel up to 15%

Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in Canada, the successful candidate will be offered a competitive pay based on location, experience and other qualifications for the role and may be eligible to participate in a discretionary annual incentive program. This posting reflects one or more current openings on our team.

Pay Ranges

Toronto, Canada: $121,000 - $169,000 CAD

Vancouver, Canada: $121,000 - $169,000 CAD

How we rate this

Manager, Product Development (Business Identity) at Mastercard rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.

Classification

Works on AI. The daily work is on AI products, without building the model.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager, Product Development (Business Identity) is an open job at Mastercard.
Level rates this role AI Level 3 of 4: Works on AI.
The role is based in Toronto, Canada.
The job was posted on October 19, 2026.
Seniority: senior.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Product ManagementRisk AssessmentFraud PreventionIdentity Verification

Questions you could be asked

Tell me about a project where product management was part of your work. What did you do?
Tell me about a project where risk assessment was part of your work. What did you do?
Tell me about a project where fraud prevention was part of your work. What did you do?
Tell me about a project where identity verification was part of your work. What did you do?
Describe a typical day in a role like this one: which parts run through AI directly?

Adapt your resume

List these exact terms on your resume: Product Management, Risk Assessment, Fraud Prevention, and Identity Verification. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.

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