Manager, Product Management

Mastercard is hiring a Manager, Product Management. Level rates it ; you can apply on Level.

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Level rates this role Little AI ●○○○: aI is not part of the work.
Level files it as a mid-level role.
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Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Management

Role Overview
We are looking for a highly motivated Project Management Senior Specialist to support the delivery of technical projects and client implementations across the region. The successful candidate will act as a bridge between clients, banks, vendors, regional teams, and global stakeholders, ensuring timely and successful project delivery.
This role requires a combination of project management, business analysis, and client-facing skills. The candidate should be comfortable discussing technical topics, reviewing specifications, understanding client requirements, and helping identify practical solutions to business and implementation challenges.
As part of the CHS family, the role involves close collaboration with regional and global teams, external partners, and financial institutions across the region.

Key Responsibilities
• Manage multiple technical and client-facing projects from initiation through implementation and post-launch support.
• Gather, analyze, and document business and technical requirements.
• Understand client needs and translate them into effective product and implementation solutions.
• Review and interpret technical specifications, API documentation, implementation guides, and operating procedures.
• Support clients and banking partners throughout the implementation lifecycle and assist in resolving technical and operational issues.
• Coordinate project activities across internal teams, vendors, and external stakeholders.
• Monitor project milestones, dependencies, risks, and issues, ensuring timely escalation when required.
• Facilitate project meetings, status updates, and stakeholder communications.
• Work closely with regional and global colleagues to align project execution with organizational standards and strategic objectives.
• Support testing, certification, operational readiness, and go-live activities.
• Contribute to process improvements and implementation best practices.
Qualifications
Required
• Bachelor's degree in Business, Information Technology, Engineering, Computer Science, or a related field.
• 4+ years of experience in project management, implementation management, business analysis, or a similar client-facing role.
• Experience managing technical projects involving APIs, system integrations, or payment-related solutions.
• Ability to understand and explain technical concepts to both technical and non-technical audiences.
• Excellent stakeholder management and communication skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple priorities in a fast-paced environment.
• Professional proficiency in English (written and spoken).
Preferred
• Experience within payments, banking, fintech, card products, loyalty, digital platforms, or related industries.
• Professional proficiency in Russian.
• Experience working in multinational and cross-functional environments.
• Project Management certification (PMP, PRINCE2, Agile, Scrum, or equivalent) is a plus.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Manager, Product Management at Mastercard rates 36 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.