MastercardManager, Product Management (Business Identity)
Mastercard is hiring a Manager, Product Management (Business Identity) in Toronto, Canada. Level rates it ; you can apply on Mastercard.
Level's read on this job
- Little AI ●○○○ is how Level rates this role: aI is not part of the work.
- Tools and skills the posting cites include product management, risk management and identity verification.
- Level classifies it as a senior role.
- Level lists 1,100+ other open roles at Mastercard.
- The role was posted within the past week.
AI in this role
Managing business identity and risk assessment products within Mastercard's security solutions team.
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Product Management (Business Identity)OVERVIEWWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution.
ROLE
Mastercard Identity, within the Security Solutions organization, drives the development of products and services that enable global commerce, power financial inclusion, prevent crime, and make some of the most seamless experiences possible. As part of Mastercard Identity, the Business Identity team drives the development and management of products, programs, and services focused on risk assessment and business entity verification. The team delivers significant value across the ecosystem, helping to combat new fraud and ensure secure commerce across the network.
The Manager of Product Management, Business Identity, plays a pivotal role in shaping Mastercard’s business identity business by leading the development of scalable, interoperable solutions that enable merchants to be securely identified and trusted across digital ecosystems. This role is responsible for translating market needs into service opportunities, validating opportunities, and driving new service concepts through development and commercialization into the market in partnership with key cross-functional stakeholders. The Manager partners closely with internal stakeholders and external customers to prioritize features, define requirements, and deliver merchant trust services that enhance onboarding, reduce fraud, and support compliance. With a strong focus on execution, customer impact, and market differentiation, the Manager ensures offerings deliver measurable value and align with Mastercard’s broader vision for digital trust infrastructure.
In the Manager, Product Management, Business Identity role you will:
• Drive cross-functional execution and commercialization of new merchant trust services in partnership with product development, data science, legal, franchise, and operational teams
• Partner with customers and ecosystem participants, and monitor market trends, to understand emerging merchant trust challenges in AI-driven and marketplace commerce and translate those needs into prioritized features and requirements.
• Identify and validate new merchant risk assessment and verification use cases with non-traditional customers, for example AI platforms, marketplaces, and other digital commerce ecosystems, through research and market analysis.
• Explore opportunities to leverage Mastercard's merchant identity, network intelligence, and Merchant Trust Profile capabilities to support merchant onboarding, monitoring, and ongoing trust assessment.
• Manage product lifecycle activities, including launch and post-launch planning, performance tracking, and continuous improvement based on customer feedback and data-driven insights.
• Foster a culture of collaboration and accountability, partnering with peers while owning deliverables and outcomes, contributing to a high-performing team focused on innovation, execution, and market success
Our ideal Manager, Product Management, Business Identity will have:
• Experience across various elements of the new product development and management process
• Ability to coordinate with stakeholders and manage cross-functional efforts
• Strong analytical and problem-solving skills
• Strong written and verbal communication with ability to build relationships across diverse stakeholders
• Comfort with and an ability to adapt in a fluid and rapidly changing environment
• Proactive project / program management skills with ability to drive to decisions and results
• Balance of analysis with appropriate business risk-taking to support speed-to-market
• Working knowledge of identity, fraud, digital commerce and emerging agentic-commerce landscape is an advantage
• Bachelor’s degree required
• Ability to travel up to 15%Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Pay Ranges
Toronto, Canada: $121,000 - $169,000 CADHow we rate this
Manager, Product Management (Business Identity) at Mastercard rates 20 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where product management was part of your work. What did you do?
- Tell me about a project where risk management was part of your work. What did you do?
- Tell me about a project where identity verification was part of your work. What did you do?
- Tell me about a project where fraud prevention was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Product Management, Risk Management, Identity Verification, and Fraud Prevention. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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