Manager, Product Supply Chain Operations

Mastercard is hiring a Manager, Product Supply Chain Operations. Level rates it ; you can apply on Mastercard.

Level's read on this job

Level rates this role Little AI ●○○○: aI is not part of the work.
The posting mentions supply chain, forecasting and demand planning among its tools and skills.
Level classes it as a mid-level role.
Mastercard has 1,100+ other open roles on Level.

AI in this role

Lead the Card Fulfilment team to manage supply chain operations, forecasting, and vendor SLAs.

supply-chainforecastingdemand-planningvendor-management

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Manager, Product Operations

Manager, Product Operations – MPMS Card Fulfilment
Overview
Prepaid Management Services is Mastercard's in house program manager, supporting distributors with all aspects of end-to-end card sales and issuance.
Traditionally focused on the travel sector, this business unit is driving forward Prepaid throughout the world with innovative and leading solutions, that we integrate with Global brands. The expansion into other prepaid sectors such as gift, everyday, corporate, loyalty and digital offerings offers a diverse platform and product suite for expansion and growth.
The role holder will work as part of the Card Operations team within MPMS, responsible for supporting the forecasting & demand planning, production, replenishment and distribution of all card, component and packaging items.
The work will include support for the Global and Regional product teams on up-to-date card and collateral items, through maintenance demand planning and customer stock management. Also, supporting the vendor management and SLA and quality oversight to support monthly Service Reviews.
The ideal candidate is passionate about driving excellence throughout the supply chain with a focus on customer experience, highly motivated, intellectually curious with an exceptional attention to detail, analytical, and professional with excellent communication skills.

Role:
To lead the Card Fulfilment team in the delivery of BAU Supply Chain Operations.
• Forecasting and Demand Planning for all Card and Collateral components to support the delivery of the right product, in the right quantity to the right pace, at the right time.
• Work with vendors in manufacturing, print and distributions.
• SLA adherence management and quality monitoring.
• Manage the daily operations of the Card Fulfilment functions to include Order management, PO/PR management, Invoice reconciliations and processing.
• Identify and support process improvement within the function to ensure operational effectiveness and efficiency for business growth and scaleability
• Facilitations of distribution and shipping as required.

All About You:
• Experience of managing a supply chain function, including international shipping and vendor management
• Demonstrable People leadership experience
• Ability to multi-task and prioritize multiple tasks concurrently while meeting deadlines.
• Ability to professionally communicate both written and verbal with different functional areas and external partners.
• Strong interpersonal skills and team player.
• Good organisation skills. Able to log and track issues.
• Skilled at using tools i.e. MS tools, with some knowledge of AI to support data analyse
• Proficient language skills in English (verbal and written). Other languages would be an advantage but not essential.
• Able to pivot and adapt to changes in schedule, to meet business requirements and priorities.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

How we rate this

Manager, Product Supply Chain Operations at Mastercard rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.

Classification

Little AI. AI is not part of the work.

●●●● Builds AI80 to 100
●●●○ Works on AI60 to 79
●●○○ Uses AI40 to 59
●○○○ Little AI0 to 39

Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.

Key facts

Manager, Product Supply Chain Operations is an open job at Mastercard.
Level rates this role AI Level 1 of 4: Little AI.
The role is based in Peterborough, England.
The job was posted on October 7, 2026.
Seniority: mid.
Applications are handled by Mastercard. Apply on Mastercard

Prepare for this job

Built from this posting and from similar jobs on Level.

Skills and AI tools this role asks for

Supply ChainForecastingDemand PlanningVendor Management

Questions you could be asked

Tell me about a project where supply chain was part of your work. What did you do?
Tell me about a project where forecasting was part of your work. What did you do?
Tell me about a project where demand planning was part of your work. What did you do?
Tell me about a project where vendor management was part of your work. What did you do?

Adapt your resume

List these exact terms on your resume: Supply Chain, Forecasting, Demand Planning, and Vendor Management. An applicant tracking system matches the wording, not the idea.
Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.

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