DatabricksManager, Technical Solutions Spark
Databricks is hiring a Manager, Technical Solutions Spark in Bengaluru, India. Level rates it ; you can apply on Databricks.
Level's read on this job
- Works on AI ●●●○ is how Level rates this role: the daily work is on AI products, without building the model.
- The posting mentions Spark, Hadoop and Kafka among its tools and skills.
- Level classes it as a lead role.
- Databricks has 894 other open roles on Level.
AI in this role
Manage a regional technical support team focused on troubleshooting and stabilizing complex data and AI production workloads.
CSQ127R179
Mission
The Manager (Data & AI) for Technical Solutions Engineering will be responsible for leading and growing a regional team of Data & AI technical experts in India, focused on providing resiliency and smooth operation of customer production workloads. This leader will oversee support operations during APJ and EMEA business hours with close alignment with other global teams to ensure 24x7 support coverage through coordination with other regions. This team resolves complex and long-running data engineering use cases raised by Databricks customers to support the success of live use cases - which includes performance optimization, ensuring resiliency of production jobs, helping customers stabilize workloads on new products and features, and more. You will be able to understand the real-world business problems our customers are solving with data and are committed to helping them achieve reliability and performance of their systems to meet their goals.
The impact you will have:
- Serve as the Tech Solutions Manager for an elite team of Data & AI specialists that can provide coverage of customers across EMEA & APJ business hours.
- Grow the technical expertise of the team to support successful adoption of new products and features of the Databricks platform for customer production workloads.
- Engage with top customers to understand how to support their business needs with their Data & AI strategy, in collaboration with field engineering and sales when required.
- Partner with internal product engineering teams to make Databricks products better and more supportable.
- Understand how to maintain high reliability of the Databricks platform to successfully achieve customer business goals.
Competencies & Requirements
- Proven people leadership experience: at least 3+ years as a manager
- 10+ years in the IT industry, with a strong background in Software Engineering with specialization in Data Engineering, ideally with Big Data & Cloud experience.
- Experience leading teams either in engineering, technical support, or consulting. Support experience is not required - but customer facing experience is highly desirable.
- Hands-on experience in at least two of the following at production scale:
- Big Data (Spark, Hadoop, Kafka)
- Machine Learning / Artificial Intelligence projects
- Data Science / Streaming use cases
- Spark expertise is a big advantage.
- Strong background in customer-facing support leadership roles.
- Excellent troubleshooting skills across distributed systems.
- Strong ownership mindset with ability to thrive in a fast-paced, startup-like environment with evolving needs.
- Bachelor’s/Master’s in Computer Science or equivalent technical field.
About Databricks
Databricks is the Data and AI company. More than 20,000 organizations worldwide — including adidas, AT&T, Bayer, Block, Mastercard, Rivian, Unilever, and 70% of the Fortune 500 — rely on the Databricks Data + AI Platform to build and scale data and AI apps, analytics and agents. Headquartered in San Francisco with 30+ offices around the globe, Databricks offers a unified platform that includes Genie, Lakebase, Agent Bricks, Lakeflow, Lakehouse, and Unity Catalog. To learn more, follow Databricks on LinkedIn, X, YouTube, and Instagram.
Benefits
At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region click here.
Our Commitment to Diversity and Inclusion
At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.
Compliance
If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.
How we rate this
Manager, Technical Solutions Spark at Databricks rates 65 out of 100 for how much of the daily work is AI. That makes it Works on AI (AI Level 3 of 4). The level is about AI in the job, not seniority.
Works on AI. The daily work is on AI products, without building the model.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Read the description and count the AI tools, models and workflows it names.
Prepare for this job
Built from this posting and from similar jobs on Level.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where team management was part of your work. What did you do?
- Tell me about a project where technical support was part of your work. What did you do?
- Tell me about a project where data engineering was part of your work. What did you do?
- Tell me about a project where troubleshooting was part of your work. What did you do?
- Tell me about a project where distributed systems was part of your work. What did you do?
Adapt your resume
- List these exact terms on your resume: Team Management, Technical Support, Data Engineering, Troubleshooting, and Distributed Systems. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
- Show where AI is part of your daily process, not a one-off project. This role expects it to be a running habit.
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