MashreqManager Technology, SRE.MGN Pak - TECH - Digital Squad-Devops.MIT - PAKCOE
Mashreq is hiring a Manager Technology, SRE.MGN Pak - TECH - Digital Squad-Devops.MIT - PAKCOE for a remote role open to applicants in Pakistan. Level rates it ; you can apply on Level.
AI in this role
Ensure system reliability, availability, and performance through advanced observability frameworks and monitoring tools.
Job Purpose
(SRE) Observability Engineer is responsible for ensuring the reliability, availability, scalability, and performance of critical systems and applications. Work closely with cross-functional teams to ensure comprehensive digital monitoring and tracing capabilities to gain actionable proactive insights into system performance to detect anomalies & reduce MTTR’s.
Key Result Areas
• Collaborate with engineering, operations, and other stakeholders to understand enterprise architecture, monitoring requirements & performance goals.
• Identify and define key performance indicators (KPIs) metrics, diagnose issues, and proactively identify areas for optimization.
• Develop and implement observability frameworks, tools, and processes to enable comprehensive monitoring, logging, and tracing of systems and applications.
• Ensure the availability, scalability, and reliability of infrastructure and deployment environments.
• Implement and manage monitoring and observability tools(AppDynamics/DataDog/Splunk/ELK/Sentry etc) to gain insights into system performance and health.
• Provide timely and accurate reports on application performance, highlighting key insights and trends.
• Collaborate with digital squads to implement performance improvements, including code optimizations and infrastructure adjustments.
• Offer guidance and training to end-users and internal teams on best practices for APM and optimizing application performance.
Operating Environment, Framework and Boundaries, Working Relationships
• Member of Digital team responsible of bringing latest tools and innovations in observability domain
• Provide recommendations in monitoring systems, logging frameworks, and distributed tracing platforms
• Manage and deliver key KPI metrics across enterprise architecture and perform trend analysis
• Deliver proactive monitoring framework in infrastructure & digital experience monitoring domain
Problem Solving
• Provide proactive approaches to monitoring problems by utilizing existing observability tools and domain expertise.
• In-depth knowledge of application performance metrics, monitoring, and troubleshooting.
• Providing expertise in Problem detection, Isolation & RCA during incident management with relevant data and artifacts from observability tools & corresponding systems
Decision Making Authority & Responsibility
- • Provide recommendations for best practices of observability and SRE
• Design and implement monitoring solutions
Knowledge, Skills and Experience
• Overall, around 8+ years of experience with IT Infrastructure, Applications
• 3-5 years of hands-on experience in Observability and continuous integration.
• 2 years of programming background in Java or relevant technologies
• Knowledge of cloud infrastructure (Azure) and cluster management tools like Kubernetes
• Strong communication skills with ability to align the organization on complex technical decisions
• Bachelor's or master’s degree in Information Technology, Computer Science, or a related quantitative discipline
How we rate this
Manager Technology, SRE.MGN Pak - TECH - Digital Squad-Devops.MIT - PAKCOE at Mashreq rates 0 out of 100 for how much of the daily work is AI. That makes it Little AI (AI Level 1 of 4). The level is about AI in the job, not seniority.
Little AI. AI is not part of the work.
- ●●●● Builds AI80 to 100
- ●●●○ Works on AI60 to 79
- ●●○○ Uses AI40 to 59
- ●○○○ Little AI0 to 39
Levels come from how often the tools, models and workflows of the role are named in the posting itself. Open the description and count.
Prepare for this job
A free preview built only from this posting: what it asks for, what you could be asked in an interview, and how to adjust your resume.
Skills and AI tools this role asks for
Questions you could be asked
- Tell me about a project where observability was part of your work. What did you do?
- Tell me about a project where sre was part of your work. What did you do?
- Tell me about a project where monitoring was part of your work. What did you do?
- Tell me about a project where incident management was part of your work. What did you do?
- Walk me through how you've used Appdynamics in your day-to-day work.
Adapt your resume
- List these exact terms on your resume: Observability, Sre, Monitoring, Incident Management, and Appdynamics. An applicant tracking system matches the wording, not the idea.
- Attach one line of real, concrete experience to at least one of them. A tool named with nothing behind it rarely survives a human read.
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