Manager - Waste Operations - 208- AA7

Qiddiya Investment Company is seeking a Manager – Waste Operations to lead reliable, efficient and compliant waste collection services across Qiddiya City. This is an opportunity to combine hands-on operational leadership with a focus on recycling, service quality and a seamless visitor experience at a destination bringing entertainment, sports and culture together.

Lead daily operations: Plan collection routes, schedules, shifts and capacity around asset operating hours, waste volumes, access restrictions and peak events.

Manage contractor performance: Monitor delivery against agreed scopes, service-level agreements and KPIs, resolve service failures and drive corrective action.

Maintain service readiness: Oversee collection-point records, bin capacity and condition, vehicle and equipment availability, staffing and contingency arrangements.

Support recycling and segregation: Coordinate segregated collections and delivery to approved recycling, treatment or disposal facilities, maintaining the required operational documentation.

Coordinate across city teams: Establish clear collection interfaces, access arrangements and handovers, including readiness for new asset openings.

Respond to operational issues: Coordinate responses to missed collections, spills, equipment outages and waste accumulation through approved escalation procedures.

Drive efficiency and accountability: Track service completion, waste quantities, recycling recovery, complaints and cost per tonne; monitor expenditure and validate contractor invoices.

Champion safe, compliant delivery: Implement approved environmental and health and safety procedures, support team training and maintain auditable records.

Requirements

A bachelor’s degree in Environmental Management, Engineering, Operations Management or a related discipline, or an equivalent relevant professional qualification supported by substantial waste operations experience.

At least 8 years of relevant waste management or collection operations experience, including 3 years in a supervisory or management role overseeing service teams or contractors.

Hands-on experience managing multi-site waste collection, communal or central bin locations, contractors and receiving-facility interfaces within a city, municipality, large estate or mixed-use destination.

Strong capabilities in collection planning, route optimization, fleet and workforce coordination, contractor management and operational inspections.

Experience in service mobilisation, peak-demand planning, segregation and recycling, operational compliance, KPI reporting and cost control.

Clear communication, stakeholder coordination and data analysis skills, supported by knowledge of applicable waste and environmental requirements.